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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.76 (3105 reviews)

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4.76

Based on 3,105 reviews, last reviewed 10th Sep 2026

36300% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great job. Great job. Well done. Thank you. Reviewed on: 10th September 2026

Latest lowest rating:

1

Money grabbing as soon as a claim is made. Money grabbing as soon as a claim is made. Everyone is difficult to deal with. This is after 10 years of paying over £1000/year Reviewed on: 26th August 2026

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About this product

Saga provides home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for two years if there are no changes, even after most types of claim. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Home Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (3105)

Very Helpful

Very calm and caring. total understanding of my needs Reviewed on: 12th September 2020

Very professional and helpful

I had signed up for my car insurance last year but did not renew it. After searching quotes for my Home/building insurance SAGA came out the best for price & customer service Reviewed on: 12th September 2020

Great

Sage were very helpful when we had a problem with water leakage - they sorted it out very quickly. Reviewed on: 12th September 2020

I never have any problems and easy to contact

They were easy to contact when i wanted to add something to my policy and reasonable rate Reviewed on: 12th September 2020

never a problem

never a problem Any questions answered Reviewed on: 12th September 2020

Welcoming and comfortable.

Very approciable. Explains product clearly. Speak to a real person on the phone instead of pushing buttons. Reviewed on: 12th September 2020

Never a problem. Always a sensible renewal quote

Always a fair renewal Not to much pressure or unwanted emails Reviewed on: 12th September 2020

VERY GOOD TO HELP WHEN YOU NEED HELP

We had an accident with a carpet and after inspection the insurance paid out new for old. Reviewed on: 12th September 2020

Excellent service

I’ve been with saga for a good number of years and found them good value and easy to contact if I have a problem Reviewed on: 12th September 2020

Great Deal

Saga gave us all the coverage we needed with price fixed for 3 years...result Reviewed on: 12th September 2020

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