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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.7 (2710 reviews)

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4.70

Based on 2,710 reviews, last reviewed 9th Mar 2026

91% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

First Class Service. Called Emergency as had a leak dripping from the bathroom down to the kitchen. Spoke to knowledgeable call handler who logged my issue with their appr... Read more Reviewed on: 9th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Home insurance reviews (2710)

Customer focus

Renewable policies at fair price increases for existing customers first time. Reviewed on: 11th September 2020

Peace of mind.

Extra cover for less money, good customer service. Reviewed on: 11th September 2020

SAGA went the extra mile and pipped the rest

My home insurance renewal was due. I decided to go for the 3 year 'fixed-price' option. After a little negotiation I managed to freeze my premiums at below 2020 levels for the next 3 years. Result! Thanks SAGA Reviewed on: 11th September 2020

Insurance piece of mind

Great to have an insurance company looking after both our home and contents policies and also our cars...its a very satisfying feeling that we are in safe hands and there is always someone there to help out Reviewed on: 11th September 2020

Competitive Premiums

Although never had to make a claim, I have had to adjust my my cover which was quick, painless and the quote was better than other providers. Reviewed on: 11th September 2020

Best insurance company

Very fast claims, great customer service. Reviewed on: 11th September 2020

Very good

Three year car insurance advised by a sales person will hopefully save on inflation. Reviewed on: 11th September 2020

Saga are very special in their pricing and good quality service.

I like the way they don't pressure me to go paperless all the time and explain everything clearly in a letter through the post. You have something to refer back to in the future. Reviewed on: 11th September 2020

good product

promoted me to a guaranteed product for extended period Reviewed on: 11th September 2020

Best insurance

I’ve been with saga for many years and have three insurance products. I’m happy that if I need to speak to anyone I can do in this country, nothing is lost in translation like many companies that chose to locate in call centres abroad. Reviewed on: 11th September 2020

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