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Saga: Home insurance reviews

4.70
Based on 2,711 reviews, last reviewed 27th Mar 2026
100% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
88%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
3%

Latest highest rating:

4

Overall good service. Saga give early reminders of renewal dates and staff are polite and helpful, I like their 3 year fixed rates. Reviewed on: 27th March 2026
Thomas B's avatar
Thomas B

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026
Timmy Gee's avatar
Timmy Gee

About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Home insurance reviews (2711)

Leaky pipe

5
After realising I had a water leak somewhere undetected under my very steep drive from the road to my house ,thinking the whole drive had to be dug up ,Saga arranged for a complete new pipe to be installed, Only three small holes made and the work completed in half a day . Reviewed on: 11th September 2020

Terrific service!

4
Always quick and efficient when needed. Reviewed on: 11th September 2020

Never let me down

5
Always an easy experience to deal with Saga Reviewed on: 11th September 2020

Excellent service

5
Very comprehensive cover and the 3 year fixed price is easier to budget for. Reviewed on: 11th September 2020

Great value

5
I have been pleased with Saga's price promise which has reduced my premium and kept it stable for 3 years, so I can budget accurately. It also insured my house when other companies would not. Reviewed on: 11th September 2020

First Class

5
First class cover and overall service Reviewed on: 11th September 2020

Saga Home Insurance

5
Great value, recently renewed home and car insurance with Saga Reviewed on: 11th September 2020

Just There

5
You don't know when you need something until you need it, saga are like that, waiting in the background until you need them.. Then no messing they do what you expect them to do...... Help Reviewed on: 11th September 2020

Great Service, Great Value

5
I spoke with the advisor & they were able to lock down my renewal price for 3 years. They were very knowledgeable on the subject, explained all of the options which helped me enormously. Reviewed on: 11th September 2020

Good service you speak to a real petson

5
Good sound advice value for money Reviewed on: 11th September 2020

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