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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.76 (3105 reviews)

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4.76

Based on 3,105 reviews, last reviewed 10th Sep 2026

36300% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great job. Great job. Well done. Thank you. Reviewed on: 10th September 2026

Latest lowest rating:

1

Money grabbing as soon as a claim is made. Money grabbing as soon as a claim is made. Everyone is difficult to deal with. This is after 10 years of paying over £1000/year Reviewed on: 26th August 2026

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About this product

Saga provides home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for two years if there are no changes, even after most types of claim. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Home Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (3105)

Happy Household Helpers

Saga staff are always attentive, courteous and helpful. Reviewed on: 12th September 2020

great cover for little money

comprehensive cover for small amount of money Reviewed on: 12th September 2020

Amazing

Couldn’t have been easier to set up - all done online. Reviewed on: 12th September 2020

With confidence

The Home Insurance is simple to understand and has covered us for the last 3 years. Reviewed on: 12th September 2020

Comprehensive cover, excellent value, caring helpful customer service.

I have recently renewed my home insurance and found it a very easy process. Last year I chose to take the 3year price freeze option which made it a very quick and painless renewal. I have jut received my car insurance renewal reminder. Again I had chosen the 3 year price freeze. However there were several pages of changes to the wording previously used. I found this daunting so called Saga. The gentleman I spoke with was unbelievably helpful. Nothing was too much trouble and my questions were answered, putting my mind at rest. There was nothing negative, all the changes were beneficial or had needed clarification. So I shall be renewing in October. Reviewed on: 12th September 2020

Good value

Good customer service and good value insurance. Reviewed on: 12th September 2020

Fair price and good service

On the occasion I needed to call them the staff was very helpful and friendly . Reviewed on: 12th September 2020

Excellent service at a very competitive cost.

Always have clear speaking helpful telephonists, willing to listen to any problem and informative about what can be done. Not left for ages before the line is opened up, and then ending with a promise to ring me back - which means one is stuck by the phone for the rest of the day, until it finally rings. Reviewed on: 12th September 2020

Very easy to use and underdtand

I’ve been with other big named company’s but saga come tops in my estimation every time Reviewed on: 12th September 2020

customer comes first

excellent customer service and value for money Reviewed on: 12th September 2020

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