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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.7 (2710 reviews)

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4.70

Based on 2,710 reviews, last reviewed 9th Mar 2026

90% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

First Class Service. Called Emergency as had a leak dripping from the bathroom down to the kitchen. Spoke to knowledgeable call handler who logged my issue with their appr... Read more Reviewed on: 9th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Saga Home insurance reviews (2710)

Review of the Saga, Home insurance:

service

Always good service provided when required Reviewed on: 11th September 2021

Very good

Very helpful through the process Reviewed on: 11th September 2020

Excellent product and service

The product they provide is market leading and the also try to keep their prices competitive with similar products from other companies. Their support when you need to claim is 1st class and covers so much more than many other companies. Nothing hidden. Reviewed on: 11th September 2020

A fantastic deal

After all those insurers who bump up premiums every year, irrespective of any claim being made, Saga has been a breath of fresh air with its 3-year fixed rate. Reviewed on: 11th September 2020

Great customer service

Excellent service at a reasonable price Reviewed on: 11th September 2020

Reliable/efficient/easy to deal with & in the time I have dealt with them over several years I have no complaints, long may it continue

They have made my life easier over the years with their continued support. Reviewed on: 11th September 2020

Sarga are true

Saga are trueTo there word settle clames quickly and easily and make paying easy they are simy the best . Reviewed on: 11th September 2020

Hassle free insurance

Have always received excellent customer service from Saga on the few times that I've reached out to them. Reviewed on: 11th September 2020

Above and beyond

I have both insurance covers, but recently used their services for my car. The help and services provided were exemplary and would recommend SAGA to everybody Reviewed on: 11th September 2020

Excellent service

They take ample time to talk you through things and look at budget, your needs and that you are happy. Brilliant Reviewed on: 11th September 2020

Good value

Good for older people. Will recommend to my children. Reviewed on: 11th September 2020

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