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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.76 (3105 reviews)

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4.76

Based on 3,105 reviews, last reviewed 10th Sep 2026

36300% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great job. Great job. Well done. Thank you. Reviewed on: 10th September 2026

Latest lowest rating:

1

Money grabbing as soon as a claim is made. Money grabbing as soon as a claim is made. Everyone is difficult to deal with. This is after 10 years of paying over £1000/year Reviewed on: 26th August 2026

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About this product

Saga provides home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for two years if there are no changes, even after most types of claim. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Home Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (3105)

Excellent Company

Excellent customer service when needed, have no problems recommending Saga have even committed to another year with them as so competitive 1st time stayed with same company for another year offer excellent service and very competitive. Reviewed on: 12th September 2020

Great company

I have always experienced great service from Saga Reviewed on: 12th September 2020

No Saga here

Saga are an upfront and helpful insurance provider. Staff certainly know their roles and can help you deal with anything that your cover provides. Reviewed on: 12th September 2020

Burglary Compensation

We came home from an afternoon out and found the house had been broken into and a lot of things were stolen. When we rang Saga they were most patient with us and all our communications were done on the telephone. They handled the situation well for us and compensated us for the loss goods and broken glass. Reviewed on: 12th September 2020

Excellent value

We were able to halve our home insurance without compromising on all the extras! Reviewed on: 12th September 2020

Competitive on price and good on customer service

I live close to a small river, which is not a flood risk to my house. Whereas other insurers either declined to provide insurance or quoted a hefty premium, Saga provided home insurance at a very competitive rate. I was also impressed with the good customer service I received while arranging my insurance. Reviewed on: 12th September 2020

Excellent experience

Very competitive rates. Easy to take out policy online. Have had past experience of ringing customer services and couldn’t be happier with the experience. Overall highly recommend. Have car and house insurance Reviewed on: 12th September 2020

Home insurance

There UK based call centres are easy to get through to and I’ve always found them friendly and knowledgable whenever I have called. The company sends out an interesting newsletter which as well as having great articles also has some amazing offers be it discounts at restaurants or reduced price products. Reviewed on: 12th September 2020

Great Value for Money

Like Saga house insurance as they offer great value for money, plus as we spend long periods away in the winter they offer extended cover as long as certain conditions are met. Reviewed on: 12th September 2020

Home and Contents Insurance

When I rang to get a quote for my building and contents insurance, the lady couldn’t have been more helpful, pointing out things I need covered, she asked pertinent questions regarding my possessions and helped me decide the range of cover, it was really easy Reviewed on: 12th September 2020

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