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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.7 (2711 reviews)

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4.70

Based on 2,711 reviews, last reviewed 27th Mar 2026

100% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

4

Overall good service. Saga give early reminders of renewal dates and staff are polite and helpful, I like their 3 year fixed rates. Reviewed on: 27th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (2711)

Comprehensive and value-for-money

Easy to set up with all sections clearly explained with cover for items outside the home and accidental damage included in the base price. Icing on the cake was the 3 year fixed price which has already paid for itself. Reviewed on: 11th September 2020

Very caring agent who made me relaxed about home I surance

Simply good around help from calling to e mails it was very good. Reviewed on: 11th September 2020

great product,great price,great service

I have been with the same company for many years, however, they could not come anywhere near Saga,s price for the same cover. Reviewed on: 11th September 2020

Fantastic company.

Great prices and fab customer service. Reviewed on: 11th September 2020

3 year fixed - job done

No fuss, no hassle, just good service. Reviewed on: 11th September 2020

Best company to go with

I have been with saga for many years now and I certainly would not go with anyone else ,there the best Reviewed on: 11th September 2020

bathroom leak

we had a leak from the toilet in our bathroom and from beginning to end saga handled the situation brilliantly. Reviewed on: 11th September 2020

Very satisfied with my insurance

Saga always offer competitive rates Reviewed on: 11th September 2020

Saga good to deal with

They made making a claim easy and paid out very quickly Reviewed on: 11th September 2020

Excellent service

Fair renewal quotes and easy to make a claim Reviewed on: 11th September 2020

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