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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.76 (3105 reviews)

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4.76

Based on 3,105 reviews, last reviewed 10th Sep 2026

36300% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great job. Great job. Well done. Thank you. Reviewed on: 10th September 2026

Latest lowest rating:

1

Money grabbing as soon as a claim is made. Money grabbing as soon as a claim is made. Everyone is difficult to deal with. This is after 10 years of paying over £1000/year Reviewed on: 26th August 2026

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About this product

Saga provides home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for two years if there are no changes, even after most types of claim. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Home Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (3105)

Insurance you are unable to beat.

Insurance you can count on and trust. Reviewed on: 12th September 2020

Excellent 3 year deal

I received a good 3 year fixed deal Reviewed on: 12th September 2020

Excellent Customer Service

Dealing with SAGA insurance is always a painless experience. From the simple phone line system to the fixed three year deals, all excellent. Reviewed on: 12th September 2020

Love the 3 year fix!

Brilliant idea from SAGA to introduce a competitive 3 year fixed price for home insurance! Reviewed on: 12th September 2020

Insurance made easy

Very easy and pleasant All requirements listened to and efficiently dealt with Reviewed on: 12th September 2020

Excellent service

Friendly , competent service and a competitive health insurance product Reviewed on: 12th September 2020

Painless!

Competent, knowledgable and supportive staff providing an excellent pain free service. Reviewed on: 12th September 2020

House insurance

I have had house insurance with Saga for a few years now, they have always been upfront honest and caring when I have needed advice Thank you Saga Reviewed on: 12th September 2020

Very good value for the money

Very good value for the money The website is clear and easy to use and if you have to call them you get through almost immediately The staff are very helpful and knowledgeable Reviewed on: 12th September 2020

Feels like family

Whenever I've had to contact Saga their team have been knowledgable and hugely willing to assist. They're friendly and helpful and I feel assured and listened to. Like a good friend or family member, they want to help. Reviewed on: 12th September 2020

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