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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.7 (2711 reviews)

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4.70

Based on 2,711 reviews, last reviewed 27th Mar 2026

100% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

4

Overall good service. Saga give early reminders of renewal dates and staff are polite and helpful, I like their 3 year fixed rates. Reviewed on: 27th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (2711)

Professional and excellent service provider.

Comprehensive and 'up to date' products and services which suit our needs. Website easy to navigate and customer service is second to none as is reliability. Reviewed on: 11th September 2020

Best

I nominated home insurance because I had both until I changed my car for a Motobility one, but my best experience was when I hit a muntjac, Saga were absolutely great, no fuss just helped me get my car repaired quickly and sorted my claim with no quibble Reviewed on: 11th September 2020

Looks after you all in one place

We have both car insurance and homeowners insurance. We feel safe in the knowledge that if we ever need too make a claim they are there. Reviewed on: 11th September 2020

Best insurance ever

My elderly father had a car run into his house which demolished his front wall. Saga dealt with the whole claim very quickly and organised for the wall to be rebuilt. They were also able to reclaim the excess on the insurance from the insurers of the car driver. Reviewed on: 11th September 2020

5 Star service

UK based , sorted my claim with no fuss, easy to contact, customer service is there priority Reviewed on: 11th September 2020

Second to non for feeling secure

Have insured contents and buildings with Saga for many many years now. Not the cheapest but considering the cover provided and customer care they’d be very difficult to beat. Reviewed on: 11th September 2020

Insurance Reliability

Never made a claim but I feel sure I’m in safe and reliable hands with SAGA. Always helpful, informative, competitive and friendly. I have both Home & Car insured with them. Reviewed on: 11th September 2020

Proffesional, clear , no jargon, good coverage and good price

Very helpful and thorough. Been with them since year dot. Reviewed on: 11th September 2020

Professional

Friendly and professional people to deal with and good value for money products. Reviewed on: 11th September 2020

Easy

If you need insurance saga the place to go Reviewed on: 11th September 2020

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