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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.76 (3105 reviews)

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4.76

Based on 3,105 reviews, last reviewed 10th Sep 2026

36300% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great job. Great job. Well done. Thank you. Reviewed on: 10th September 2026

Latest lowest rating:

1

Money grabbing as soon as a claim is made. Money grabbing as soon as a claim is made. Everyone is difficult to deal with. This is after 10 years of paying over £1000/year Reviewed on: 26th August 2026

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About this product

Saga provides home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for two years if there are no changes, even after most types of claim. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Home Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (3105)

Great insurance

Not only is the insurance a really competitive price but, more importantly, they are easy to contact and the staff are friendly, helpful and knowledgable. Reviewed on: 12th September 2020

Value for money

Insurance cover is comprehensive and economic. Reviewed on: 12th September 2020

Valuable cover

CUSTOMER SERVICE HAS BEEN ALWAYS VERY GOOD AND VERY ACCESSIBLE. Reviewed on: 12th September 2020

Policy easy to understand no hidden exemptions

Had a claim for an accident which was not my fault. The service I got was wonderful from the chap on the other end of the phone who was lovely with me as I was very upset; to the service of a replacement car which came the following morning; to the quality of the the repair. The breakdown truck was with me within an hour and he was also very kind. You have a good team of well trained and caring people well done. Reviewed on: 12th September 2020

Efficient service

Easy to reach on the phone, very helpful, friendly staff. Hoping to use travel experience when pandemic is over. Reviewed on: 12th September 2020

great product

great value for the price with all the cover and extras and customer service when i made a claim last year was brilliant Reviewed on: 12th September 2020

Easy to deal with

An ideal company to deal with, the telephone operators are very polite and knowledgeable, wanting to assist and give the best service for the customer and they never try to over-sell. Reviewed on: 12th September 2020

Caring company

Reasonable rates and have met claim with little paperwork Reviewed on: 12th September 2020

Good Service

Competitive pricing, and the 3 year fixed deal lets you know where you are and easier to budget. Reviewed on: 12th September 2020

Saga e1asy for over fifties 10

Best house insurance price helpful easy to understand. Easy to contact always polite nothing is a problem. Reviewed on: 12th September 2020

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