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Saga: Home insurance reviews

View other Saga products
4.70
Based on 2,710 reviews, last reviewed 9th Mar 2026
90% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
88%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
3%

Latest highest rating:

5

First Class Service. Called Emergency as had a leak dripping from the bathroom down to the kitchen. Spoke to knowledgeable call handler who logged my issue with their appr... Read more Reviewed on: 9th March 2026
S S's avatar
S S

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026
Timmy Gee's avatar
Timmy Gee
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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Home insurance reviews (2710)

Dependable Insurance

5
I have only had one claim in the past 5 years and it was dealt with speedily and efficiently and although my insurance did increase the following year I did not considerate it as being penalised for my claim but more of inflation. Reviewed on: 11th September 2020
JK Dawson's avatar
JK Dawson

Easy

4
Made a claim was kept informed at all times by helpful staff Reviewed on: 11th September 2020
Janet's avatar
Janet

Very good service and friendly staff

5
When ever I have to contact Saga I always get a friendly member of the Saga team. Reviewed on: 11th September 2020
Mrs Susan Smith's avatar
Mrs Susan Smith

Excellent experience with a house claim

5
I had a major flood in a very expensive house and Saga were excellent and prompt in paying the claim. Reviewed on: 11th September 2020
Sue's avatar
Sue

Excellent service for both house and car insurance

5
We made just one claim years ago which was settled immediately and have been rewarded by having an increasingly better deal every year. Reviewed on: 11th September 2020
Jerym Eedy's avatar
Jerym Eedy

Excellent

5
All the cover needed for a very good price Reviewed on: 11th September 2020
E. Tanton 's avatar
E. Tanton

Good experience

5
Friendly, knowledgeable staff made the experience easier to handle. Reviewed on: 11th September 2020
Anne Dawson's avatar
Anne Dawson

Excellent

5
Quick and efficient service. Competitive price. Reviewed on: 11th September 2020
Jean Wylie's avatar
Jean Wylie

Excellent

5
Give clear relevant advice and information verbally and in their documents. Reviewed on: 11th September 2020
Brian W's avatar
Brian W

Professional and excellent service provider.

5
Comprehensive and 'up to date' products and services which suit our needs. Website easy to navigate and customer service is second to none as is reliability. Reviewed on: 11th September 2020
Nerys pipkin's avatar
Nerys pipkin

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