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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.76 (3105 reviews)

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4.76

Based on 3,105 reviews, last reviewed 10th Sep 2026

36300% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great job. Great job. Well done. Thank you. Reviewed on: 10th September 2026

Latest lowest rating:

1

Money grabbing as soon as a claim is made. Money grabbing as soon as a claim is made. Everyone is difficult to deal with. This is after 10 years of paying over £1000/year Reviewed on: 26th August 2026

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About this product

Saga provides home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for two years if there are no changes, even after most types of claim. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Home Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (3105)

Great service

Great policies at good prices. Easy to use website. Reviewed on: 12th September 2020

Friendly and patient.

Customer service is good, friendly and patient. Health insurance was also excellent. Reviewed on: 12th September 2020

Good, clear and helpful company for the Over 60's

It is godod to be able to speak to an actual person fairly quickly when ringing Saga. Staff are very helpful. Website is easy to navigate with lots of facts and information. Saga is my first choice for checking competitive insurance for my age group 60+. Reviewed on: 12th September 2020

Very friendly

Not pushy when it come to making up your mind. Reviewed on: 12th September 2020

Sensational Saga

Claim dealt with Efficiently, effectively, extremely promptly and handled with understanding making the whole process straight forward and much less traumatic than expected. The call handler was quite simply excellent at his job. Reviewed on: 12th September 2020

Veryhappy

Very helpful and friendly on phone when asking any questions series or for a quote Reviewed on: 12th September 2020

Reliable

I use Saga for travel, home and car, that is a testimonial in itself. Reviewed on: 12th September 2020

Satisfactoryinsurance

Easy and raid to deal with and at a competitive price Reviewed on: 12th September 2020

Best around

The cover is excellent and having a second home abroad they are the only ones I have found who keep me covered while I am away for months on end. Reviewed on: 12th September 2020

Great Service

Always easy to get hold of which is fantastic. They always explain everything very clearly and are extremely helpful. Everyone is very knowledgeable too. All this makes for a great experience and leaves you feeling very confident in the company. Reviewed on: 12th September 2020

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