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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.7 (2711 reviews)

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4.70

Based on 2,711 reviews, last reviewed 27th Mar 2026

100% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

4

Overall good service. Saga give early reminders of renewal dates and staff are polite and helpful, I like their 3 year fixed rates. Reviewed on: 27th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (2711)

3year fix for car and home ins.

Up till now ok. Not needed a claim yet. Hope that continues. Reviewed on: 11th September 2020

Efficient and straightforward

My experience of Saga is that the staff are very approachable, efficient and straightforward and the policy is easy to understand . I like the fact that I can speak to a person who is in the UK and not have to push endless buttons to get through to someone. Nobody talks jargon. Reviewed on: 11th September 2020

None better

Great company so easy to renew, very professional and friendly customer service. That’s how every company should treat their customers, what more could you want. Reviewed on: 11th September 2020

The Best

Best for the Home Insurance and dealt with promptly and efficiently when I had little time left having left it a little late to renew.However the person dealing with my insurance was very knowledgeable and was able to sort it out. Reviewed on: 11th September 2020

Home insurance

I found the guys at saga great to deal with when I had a recent claim . Nothing was an issue and to top it all they were as competitively priced as some of the on line people Reviewed on: 11th September 2020

Very good company to deal with.

We have never had any problems, fast, efficient, a good deal all round. Reviewed on: 11th September 2020

The quality of the product speaks for itself .

A fair price for an excellent product , after sales service is top quality , very friendly but professional telephone manner by all saga staff . Reviewed on: 11th September 2020

Brilliant all round company.

Staff always helpful, polite and have time to actually listen to their customers. It is important to be able to speak to real people rather an automated person. That makes life a lot less stressful especially when you are older pensioners Reviewed on: 11th September 2020

Caring, quality and value

Easy to use website. Helpful advice and reasonable pricing for quality service. Reviewed on: 11th September 2020

The best but not the cheapest

I have not had to claim but some close friends did after a fire and they were looked after wonderfully Reviewed on: 11th September 2020

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