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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.76 (3105 reviews)

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4.76

Based on 3,105 reviews, last reviewed 10th Sep 2026

36300% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great job. Great job. Well done. Thank you. Reviewed on: 10th September 2026

Latest lowest rating:

1

Money grabbing as soon as a claim is made. Money grabbing as soon as a claim is made. Everyone is difficult to deal with. This is after 10 years of paying over £1000/year Reviewed on: 26th August 2026

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About this product

Saga provides home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for two years if there are no changes, even after most types of claim. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Home Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (3105)

Humanity with efficiency

Great to talk to a sensible, knowledgeable person without having to go through several menu choices. Reviewed on: 12th September 2020

An easy process from a company who were kind and considerate of my requirements.

Life isn’t always easy, especially as a pensioner trying to find the right products at the right price. I dread having to speak to people on the phone for hours trying to find what I want. The person I spoke with at Saga was ‘pleasant, kind an considerate’ , not something your usually associate with ‘being sold a product’. A huge bonus was when the renewal came it was less than the previous year.. I am certainly going to be staying with Saga for my home insurance and have encouraged my husband to consider then for his car insurance this year. Reviewed on: 12th September 2020

Paid out on wind damaged greenhouse quickly

After an expensive claim for a damaged septic tank, the following year sent out a surveyor to inspect a wind damaged septic tank & paid for its replacement within a week of seeing it. Reviewed on: 12th September 2020

Reliable and covers all I need

They are willing to try and price match. Reviewed on: 12th September 2020

always most obliging and helpful.

Found them to be efficient and very competitive. Reviewed on: 12th September 2020

From Practical experience can state excellent

Terrible car accident and sagavtook over taking additional stress away. Everything was handled immediately without stress and fuss everything was just there Reviewed on: 12th September 2020

always accessable

sorted car insurance claim very fairly Reviewed on: 12th September 2020

Quick & friendly customer service

I had a small heating pad to help alleviate pain in my back. Popped it into my bed one evening, prior to going to bed.Quick visit to the bathroom and when I return to get into bed, I was horrified to see flames! Pad in the space of five minutes, Had caught fire burning not only my very recently purchased new bed, & mattress, but also mattress protector, bottom sheet, duvet cover, duvet itself, & a throw .All the bedding bought new when I replaced the bed. Rang saga next day and a very friendly gentleman Dealt with the problem promptly,Efficiently and sympathetically. Saga quickly Covered the complete cost of replacing everything without any Fuss or Bother . I could not have been more delighted and relieved.Amazing customer service. Thank you saga Reviewed on: 12th September 2020

Confident that everything is fully covered

Knowledgeable and polite advisors, been with Saga a number of years , No claims yet but confidant if needed Reviewed on: 12th September 2020

Peace of Mind Home Contents Insurance

I have just recommended my Saga Home Contents Insurance to a friend. I have had it for years and have peace of mind knowing that I am properly covered. Reviewed on: 12th September 2020

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