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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.7 (2711 reviews)

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4.70

Based on 2,711 reviews, last reviewed 27th Mar 2026

100% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

4

Overall good service. Saga give early reminders of renewal dates and staff are polite and helpful, I like their 3 year fixed rates. Reviewed on: 27th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (2711)

Great service, great product, great price ....... and so easy to work with

Great experience with Saga over several years. Their staff are so patient and helpful. They are easy to work with to get the right service. Reviewed on: 11th September 2020

Value for money

Cheaper than competitors and easy to deal with Reviewed on: 11th September 2020

Easy Peasy!!

Easily sorted out to give us total peace of mind! Reviewed on: 11th September 2020

Always found Saga to be fair and very helpful

Everyone I have ever spoken to at Saga has been very helpful and I have been with them for many years Reviewed on: 11th September 2020

Good cover, nice people and good value

Hi I have had a great experience since switching to Saga. I mad weed a small claim only a few weeks which was settled without any problems. Since then they have provided the service you should expect from such a well known brand. Reviewed on: 11th September 2020

Always helpful and informative

All telephone calls answered promptly. Reviewed on: 11th September 2020

Here to help

Fast and easy to speak to customer service. Friendly and helpful staff. Reviewed on: 11th September 2020

Excellent customer service

Saga always deliver fantastic service, their call centre operators are far and away more experience, more informed and more courteous than any of their competitors Reviewed on: 11th September 2020

Insurance policy

Nice company to do business with. Easy to activate insurance policies for my building and contents insurance Reviewed on: 11th September 2020

Best Price via ALL comparison sites.

Simply the cheapest Home Contents Insurance available in 2020. Reviewed on: 11th September 2020

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