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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.7 (2711 reviews)

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4.70

Based on 2,711 reviews, last reviewed 27th Mar 2026

100% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

4

Overall good service. Saga give early reminders of renewal dates and staff are polite and helpful, I like their 3 year fixed rates. Reviewed on: 27th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (2711)

The Customer Service is second to none. Always so helpful. They always seem to have the time to chat to you on the phone.

I had a need for their help recently, and I was very pleasantly surprised at the level of care and attention I received on the phone. The operator took a lot of time to get all the information, and to explain fully what would happen next. Reviewed on: 11th September 2020

Great customer service

The price is right. Customer service operatives always polite friendly and easy to understand. Reviewed on: 11th September 2020

Trustworthy company

Feel I am secure with Saga Insurence Reviewed on: 11th September 2020

I have always received excellent service from Saga for both home and car insurance

We have been with Saga for quite a number of years and hope to continue with them in the future due to their superior all round service Reviewed on: 11th September 2020

Recommend to all

A great company and many benefits for their customers. Reviewed on: 11th September 2020

Trustworthy and competitive

We take out home insurance with Saga, because we believe them to be very trustworthy and competitive Reviewed on: 11th September 2020

Great value & service. Clear, straightforward documentation.

Clear & Straightforward. Great service. I love the 3 year for my home insurance. Reviewed on: 11th September 2020

People who know what they are talking about

Once I get my renewal notice it only takes one phone call to set up Reviewed on: 11th September 2020

Great company

Good insurance good prices nice people to deal with Reviewed on: 11th September 2020

Fortunately never had to use insurance

Never had to use insurance fortunately Reviewed on: 11th September 2020

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