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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.7 (2710 reviews)

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4.70

Based on 2,710 reviews, last reviewed 9th Mar 2026

90% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

First Class Service. Called Emergency as had a leak dripping from the bathroom down to the kitchen. Spoke to knowledgeable call handler who logged my issue with their appr... Read more Reviewed on: 9th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Home insurance reviews (2710)

Great customer service

The price is right. Customer service operatives always polite friendly and easy to understand. Reviewed on: 11th September 2020

Trustworthy company

Feel I am secure with Saga Insurence Reviewed on: 11th September 2020

I have always received excellent service from Saga for both home and car insurance

We have been with Saga for quite a number of years and hope to continue with them in the future due to their superior all round service Reviewed on: 11th September 2020

Recommend to all

A great company and many benefits for their customers. Reviewed on: 11th September 2020

Trustworthy and competitive

We take out home insurance with Saga, because we believe them to be very trustworthy and competitive Reviewed on: 11th September 2020

Great value & service. Clear, straightforward documentation.

Clear & Straightforward. Great service. I love the 3 year for my home insurance. Reviewed on: 11th September 2020

People who know what they are talking about

Once I get my renewal notice it only takes one phone call to set up Reviewed on: 11th September 2020

Great company

Good insurance good prices nice people to deal with Reviewed on: 11th September 2020

Fortunately never had to use insurance

Never had to use insurance fortunately Reviewed on: 11th September 2020

Great service, great product, great price ....... and so easy to work with

Great experience with Saga over several years. Their staff are so patient and helpful. They are easy to work with to get the right service. Reviewed on: 11th September 2020

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