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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.7 (2710 reviews)

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4.70

Based on 2,710 reviews, last reviewed 9th Mar 2026

91% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

First Class Service. Called Emergency as had a leak dripping from the bathroom down to the kitchen. Spoke to knowledgeable call handler who logged my issue with their appr... Read more Reviewed on: 9th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Home insurance reviews (2710)

Fair and easy to communicate with

Kitchen floor collapsed due to neighbour drain etc and all sorted in a short space of time Reviewed on: 11th September 2020

Reliable and trustworthy

Have never had any need to make a claim thank goodness Reviewed on: 11th September 2020

Worth as many stars as you can count !

Been a client for many years, try others for alternative quotes but always come back to Saga, because in my opinion there is only one insurance company, and that is SAGA Reviewed on: 11th September 2020

Excellent cover

Good value and price guaranteed for 3 years Reviewed on: 11th September 2020

Home insurance

Great to know that the premiums are fixed for 3 years. Reviewed on: 11th September 2020

value

A great company to deal the documents are easy to read and understand Reviewed on: 11th September 2020

Amazing value insurance for an older property

Saga give a very detailed and thorough house and contents insurance for our older house, many other companies will not insure older properties. I’ve insured with Saga at this address for 15 years. Reviewed on: 11th September 2020

Satisfactory subsidence claim.

I've had to have subsidence work carried out on my property, being with Saga home insurance, gave me complete confidence , that the work would be carried out to a high level of professional workmanship. As indeed it was. Reviewed on: 11th September 2020

Good company

I know I can trust and ely on Saga both with our property and our car. Reviewed on: 11th September 2020

The Customer Service is second to none. Always so helpful. They always seem to have the time to chat to you on the phone.

I had a need for their help recently, and I was very pleasantly surprised at the level of care and attention I received on the phone. The operator took a lot of time to get all the information, and to explain fully what would happen next. Reviewed on: 11th September 2020

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