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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.76 (3105 reviews)

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4.76

Based on 3,105 reviews, last reviewed 10th Sep 2026

36300% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great job. Great job. Well done. Thank you. Reviewed on: 10th September 2026

Latest lowest rating:

1

Money grabbing as soon as a claim is made. Money grabbing as soon as a claim is made. Everyone is difficult to deal with. This is after 10 years of paying over £1000/year Reviewed on: 26th August 2026

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About this product

Saga provides home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for two years if there are no changes, even after most types of claim. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Home Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (3105)

Brilliant service. I have a 3 year contract with a fixed cost.

Saga are always so patient when I phone for quotes. The last time I rang, they explained a new quote where you paid the same fee for 3 years. I immediately accepted this and am now in my second year of insurance. Saga always use staff who are patient, understanding and can speak English so, although I am getting more deaf, I can always understand or ask them to repeat if I am not sure. Reviewed on: 12th September 2020

Great value

Always found you competitive. Informative and no hassle if you need help. Reviewed on: 12th September 2020

Simple and straight forward

Simple and straight forward to buy. Reviewed on: 12th September 2020

competitive prices for a very good service

If you want insurers who you can speak to without holding on for 1/2 an hour, these are your people. In addition their policies give far more flexibility than the run of the mill insurers. Reviewed on: 12th September 2020

Efficient and fair when I had a claim

Saga dealt with all aspects of a burst water pipe claim without fuss. My wife and I were greatly impressed by the professionalism shown by Saga at a time of intense stress. Reviewed on: 12th September 2020

no problems

never needed to contact them but im sure they would help in an emergency Reviewed on: 12th September 2020

Excellent service

Breakdown of our boiler was professionally, promptly and excellently handled. Skilled engineers and no fuss over paperwork. A winter crisis that just didn't happen! Reviewed on: 12th September 2020

Peace of mind, fair pricing.

We have 3 polices with Saga, always received friendly advice and competitive price. Been with Saga now for a number of years and enjoyed a no fuss, or rush service. Reviewed on: 12th September 2020

Great buildings and contents cover

I know we can rest easy if the worst comes to the worst..same goes for My motor insurance.. Reviewed on: 12th September 2020

An easy process

We had a renewal quote which was competitive so we remained loyal with our renewal. Reviewed on: 12th September 2020

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