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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.7 (2710 reviews)

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4.70

Based on 2,710 reviews, last reviewed 9th Mar 2026

89% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

First Class Service. Called Emergency as had a leak dripping from the bathroom down to the kitchen. Spoke to knowledgeable call handler who logged my issue with their appr... Read more Reviewed on: 9th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Home insurance reviews (2710)

always use saga

have always used saga ,for both house and car, never had a problem ,when we claimed it was an instant response and claim Reviewed on: 11th September 2020

Easy to deal with

They don't complicate things unnecessarily and pay up promptly. What more could one wish for? Reviewed on: 11th September 2020

They have always been very helpful, approachable and efficient

We use them for car and house insurance and have found them great Reviewed on: 11th September 2020

Positive experience, good company to deal with

I love being able to talk to a human being and not a robot or alien!! Very helpful company with good deals if you explore. I have been dealing with Saga for a few years now, and never had a problem (which is why I am still with them) Reviewed on: 11th September 2020

Good value for money.

The insurance cover was easy to understand which was helped by knowledgeable and professional staff. I found my quote to be both very comprehensive and competitive. Reviewed on: 11th September 2020

Saga Home Insurance gives me peace of mind.

I know my property is safe because I trust Saga Home Insurance should anything happen that I need to claim for. This insurance company gives me the peace of mind I need to rent out my property to tenants knowing full well I am covered by a no nonsense policy which will pay out without delay or fuss should I need to claim. Reviewed on: 11th September 2020

The best

They are always willing to listen and are so helpful . Reviewed on: 11th September 2020

Brilliant service

I have never had any problems with any of my insurances, the agents or handlers have always been very helpful when renewing and they always show an interest which gives customers confidence that they are not being ripped off. I recommend saga 100%. Reviewed on: 11th September 2020

Simple plainspeak

Saga staff and documents do not use ambiguous statements. What you see is what you get with no hidden charges or get-out clauses. Reviewed on: 11th September 2020

They always polite and compare the same in price

Just very good,and polite,also helpful, even the yearly boiler service Is included in the price Can’t fault them. Reviewed on: 11th September 2020

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