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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.76 (3105 reviews)

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4.76

Based on 3,105 reviews, last reviewed 10th Sep 2026

36300% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great job. Great job. Well done. Thank you. Reviewed on: 10th September 2026

Latest lowest rating:

1

Money grabbing as soon as a claim is made. Money grabbing as soon as a claim is made. Everyone is difficult to deal with. This is after 10 years of paying over £1000/year Reviewed on: 26th August 2026

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About this product

Saga provides home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for two years if there are no changes, even after most types of claim. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Home Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (3105)

Why look elsewhere when you have Saga.

Year after year Saga consistently provides the best cover money can buy. Friendly helpful staff who go the extra mile to explain all you need to know. I wish them well. Thank you. A***** Reviewed on: 12th September 2020

excellent

well done good service and good price Reviewed on: 12th September 2020

Saga first to go to for insurance quote.

Have 2 cars and house insurance with Saga,best value by far. Reviewed on: 12th September 2020

easy to contact and very helpful team always ready to help

The last time I called the SAGA office, the telephone was answered very quickly even in the time of COVID19 . Very quickly the staff understood my request and acted upon it . So good to know we still have efficient and pleasant staff doing their job. Reviewed on: 12th September 2020

Hassle free insurance

Phoned for renewal quote, very polite and helpful, ran through to see if any details had changed and if the price could be reduced. Have always been very impressed with friendly and helpful service Reviewed on: 12th September 2020

Saga Home insurance

Simple and easy to use, not had to make a claim yet but confident that Saga will perform if needed. Reviewed on: 12th September 2020

Outstanding

Very easy to deal with, customer.service are very friendly, helpful and knowledgeable. All the dealings i have had with them they have been professional and courteous. I recommend them very highly. Reviewed on: 12th September 2020

Equal rights foe all Saga Clients

Value for £. Customer services very knowledgeable about the products always pleasant ready to ans any questions to me ifeel from big clients to everyday houshold clients equal traetment and service providers Reviewed on: 12th September 2020

All round House Insurance cover

Easy and clear to understand and obtain, competitive fees for House Insurance Reviewed on: 11th September 2020

First class. Service .

I have been with Saga for many years now and never have I had reason to complain. Staff have always been very helpful and friendly so why change. Thank you Saga keep up your good service. Reviewed on: 11th September 2020

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