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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.7 (2710 reviews)

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4.70

Based on 2,710 reviews, last reviewed 9th Mar 2026

89% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

First Class Service. Called Emergency as had a leak dripping from the bathroom down to the kitchen. Spoke to knowledgeable call handler who logged my issue with their appr... Read more Reviewed on: 9th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Saga Home insurance reviews (2710)

Review of the Saga, Home insurance:

service

Always good service provided when required Reviewed on: 11th September 2021

Such efficient caring people a true reflection of the company.

I was moving and they gave me lots of good advice that helped a great deal unlike other companies. Reviewed on: 11th September 2020

they are very efficient and communication is easy and clear.

I feel confident with Saga House Insurance, their cost is good value and renewing was so simple. I have a 3 year fixed deal which I also think is very good idea. Reviewed on: 11th September 2020

Satisfied

We have our Travel, House and two cars Insured with Saga, the best price around and no hanging on the phone when you ring. Reviewed on: 11th September 2020

Easy to deal with

They keep me well informed about their products and costs Reviewed on: 11th September 2020

Very good especially for oldies

We have been with Saga for many years Reviewed on: 11th September 2020

Good Value Insurance

Prices held for 3 years and full boiler cover available. Reviewed on: 11th September 2020

Good value and excellent service

I have both car and home insurance and have switched both to SAGA. Pricing is competitive and dealing with the company during evaluation of the products was comprehensive and easy. Reviewed on: 11th September 2020

Satisfied customer

Had to claim recently for problems with drains, after and initial misunderstanding the works needed were carried out to a high standard and to our complete satisfaction Reviewed on: 11th September 2020

No stress Home insurance

Had to make a claim recently for water leak in the bathroom with associated wall/ tiles damage. A no fuss experience, no form filling and friendly knowledgeable advisors to talk you through the process and next steps and a surprisingly speedy resolution to my claim with very speedy payment in settlement. Can highly recommend them and I will continue to renew my policies with them Reviewed on: 11th September 2020

Best With Saga

Best policies, reasonable price, meets other quotes. Reviewed on: 11th September 2020

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