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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.7 (2710 reviews)

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4.70

Based on 2,710 reviews, last reviewed 9th Mar 2026

89% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

First Class Service. Called Emergency as had a leak dripping from the bathroom down to the kitchen. Spoke to knowledgeable call handler who logged my issue with their appr... Read more Reviewed on: 9th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Saga Home insurance reviews (2710)

Review of the Saga, Home insurance:

service

Always good service provided when required Reviewed on: 11th September 2021

Always helpful advisors on the end of a phone

Renewal of policy is easy to follow and very competitive price Reviewed on: 11th September 2020

Good cover

Helpful staff, good cover.. all at a reasonable price. Can now fix costs for 3 years. Reviewed on: 11th September 2020

Quality in all they do! No real contenders.

The reputation of the Saga team always goes before them. I have always found them helpful, honest and enthusiastic even to the point of going the extra mile when needed! That's what defines true dedication. I think that they are the "go-to" people for all services that require real quality. Reviewed on: 11th September 2020

Always available with friendly helpful advice.

My third year with Saga no complaints whatsoever,I shall be re-mewing next year. Reviewed on: 11th September 2020

home and car insurance

I have found that having both building & contents insurance and also car insurance both convenient and cost-effective. Reviewed on: 11th September 2020

High standard services

We had our both/shower system and toilet leakages everywhere the year before last year, water running down from first floor to the ground floor. We called SAGA insurance services. A engineer came next day and detected the location of burst pipe. Although It was a quite big job, involved cutting ceilings and dismantled bath tub, however The job completed in two days we are very pleased the result. Reviewed on: 11th September 2020

They are brilliant worth paying extra for

Friendly staff fast and efficient service. Excellent would recommend Reviewed on: 11th September 2020

Excellent cover and Insurance Policy

Always had good customer and very reasonable and comparative Insurance Premiums for both my Car and Home /Building Policies. Been with SAGA for several years now. Reviewed on: 11th September 2020

Great quote, easy to use web sight, no hassle getting insurance.

As above hassle free insurance cover and friendly service when I had to call. Reviewed on: 11th September 2020

Saga Insurance

Helpful , Knowledgeable and Competitive Prices. Reviewed on: 11th September 2020

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