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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.76 (3105 reviews)

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4.76

Based on 3,104 reviews, last reviewed 9th Sep 2026

36200% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

An excellent supportive service from Saga Insurance. Last year our home was flooded by a third party. Luckily we were insured with Saga Insurance who provided us with an excellent service. They supported... Read more Reviewed on: 9th September 2026

Latest lowest rating:

1

Money grabbing as soon as a claim is made. Money grabbing as soon as a claim is made. Everyone is difficult to deal with. This is after 10 years of paying over £1000/year Reviewed on: 26th August 2026

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About this product

Saga provides home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for two years if there are no changes, even after most types of claim. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Home Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (3105)

Its a fair deal

Great price, great cover and nothing to much trouble! Reviewed on: 26th August 2020

saga are great

Whenever I have had to call , you are not rushed and treated as a human not a policy number Great Stuff Reviewed on: 26th August 2020

Home and car insurance

Get both home and car insurance which is always competitive, but the after service is first class Reviewed on: 26th August 2020

reaction to customer

excellent customer care on any enquiry Reviewed on: 26th August 2020

Value for money

Compared it to my previous insurance and it was £350 cheaper Reviewed on: 26th August 2020

Quality and great service

The home policy has great coverage with a 3 year fixed price, so no sudden renewal price raises. Great customer service when phoning in. Very pleased all round. Reviewed on: 26th August 2020

Should be a circus

Recently had to make a claim After actually getting through to a agent I then had to speak to another company Who are even worse at customer services It took 6 days to eventually have my iPad collected now have to wait up to 5 more days to see if repairable. Or to be renewed. Reviewed on: 26th August 2020

Great service easy to use

Hassle free easy steps to follow Reviewed on: 26th August 2020

Saga For sure

I chose Saga insurance for Bulding and Content becausethey offer an excellent Product at a competetive price. My First Choice for Insurance. Reviewed on: 26th August 2020

Excellent value for money, outstanding cover

Excellent value for money, amazing cover, easy to arrange, and everything confirmed by email Reviewed on: 26th August 2020

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