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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.76 (3105 reviews)

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4.76

Based on 3,105 reviews, last reviewed 10th Sep 2026

36300% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great job. Great job. Well done. Thank you. Reviewed on: 10th September 2026

Latest lowest rating:

1

Money grabbing as soon as a claim is made. Money grabbing as soon as a claim is made. Everyone is difficult to deal with. This is after 10 years of paying over £1000/year Reviewed on: 26th August 2026

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About this product

Saga provides home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for two years if there are no changes, even after most types of claim. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Home Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (3105)

Excellent value for money

Helpful and informative staff too Reviewed on: 27th August 2020

Home insurance

Website was so easy to use and the contents insurance was straightforward and easy to understand,recommended. Reviewed on: 27th August 2020

great value

easy to talk to kept the confersation plain and simplewhen having to enquire about a quote Reviewed on: 26th August 2020

Great value for money and fixed for 3 years !!!

Most other insurance companies add an additional percentage to the renewal quote each year, basically hoping the customer ( in particular the elderly ) accept the renewal quote as competitive and are duped into theses dishonest practises. However Saga use transparent and honest business practices, offering a fixed price home insurance policy for a period of 3 years...... Reviewed on: 26th August 2020

Long standing

I have been with Saga now for several years and have never had any complaints, they have always been very good the personel know there stuff. Reviewed on: 26th August 2020

Kept informed at all times

Easy to understand and completed without fuss, plus very competitive rates, very happy with service Reviewed on: 26th August 2020

Claim dealt promptly and efficiently

Could not be faulted and will keep up both car and home insurance with Saga Reviewed on: 26th August 2020

Excellent products and service

Had a small flood and the Saga customer service employee was very helpful. Reviewed on: 26th August 2020

Good value

Nice to get offered a 3 year fixed price premium. I agreed straight away as the policy was well priced. Reviewed on: 26th August 2020

Home and buildings insurance

Saga insurance is excellent value for money Reviewed on: 26th August 2020

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