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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.76 (3105 reviews)

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4.76

Based on 3,105 reviews, last reviewed 10th Sep 2026

36300% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great job. Great job. Well done. Thank you. Reviewed on: 10th September 2026

Latest lowest rating:

1

Money grabbing as soon as a claim is made. Money grabbing as soon as a claim is made. Everyone is difficult to deal with. This is after 10 years of paying over £1000/year Reviewed on: 26th August 2026

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About this product

Saga provides home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for two years if there are no changes, even after most types of claim. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Home Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (3105)

Good Service

I have used Saga twice recently and have found the service to be very good both the website and their pricing. Reviewed on: 27th August 2020

Reliable and friendly Provider

The advisors are friendly and and very helpful. The queries are dealt promptly. Reviewed on: 27th August 2020

Excellent home insurance

Excellent customer service. They give full and helpful answers to my queries Reviewed on: 27th August 2020

excellent everything ! highly recomended

Brilliant,staff helpfull &pleasant,very competative price all done in less than 10 minutes . Reviewed on: 27th August 2020

Saga the reliable one

Saga can be relied upon most occasions Reviewed on: 27th August 2020

excellent service

When I crashed my car last year SAGA handled the case with great efficiency and to my best satisfaction. Reviewed on: 27th August 2020

Terrible absolute disgrace

You think you are getting your product from SAGA you are not!! They use contractors and subcontractors Axa-Bvs- Lloyd's and you have to jump through hoops to get things resolved!!! They text message you and phone but you cant then phone back as well as they dont reply in writing plus I have been given different information on both phone calls absolute nightmare!!! My situation is still not resolved. They were quick to offer a cash settlement on first visit, now however, after me doing all the running around as I was advised that I had to source the solution!... On top of that they requested headed paper and dont seem happy with email communication?? Very strange you Saga_lloyds text message and phone. SAGA you are hiding behind other companies and this is misleading for your loyal customers whom relate to your brand. Reviewed on: 27th August 2020

Best on the market

website easy to explore,price excellent,3 yr deal good Reviewed on: 27th August 2020

Excellent service

Found the home insurance exactly as I required Reviewed on: 27th August 2020

excellent service and competitive quotes

Enquired about offer on house insurance with price fixed for 3 years and found the quote to easily beat our existing provider. Reviewed on: 27th August 2020

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