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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.76 (3105 reviews)

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4.76

Based on 3,105 reviews, last reviewed 10th Sep 2026

36300% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great job. Great job. Well done. Thank you. Reviewed on: 10th September 2026

Latest lowest rating:

1

Money grabbing as soon as a claim is made. Money grabbing as soon as a claim is made. Everyone is difficult to deal with. This is after 10 years of paying over £1000/year Reviewed on: 26th August 2026

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About this product

Saga provides home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for two years if there are no changes, even after most types of claim. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Home Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (3105)

SERVICE WITH A SMILE

DELIGHTED WITH VALUE FOR MONEY AND CONSTANT UPDATES OF SERVICES PROVIDED Reviewed on: 26th August 2026

Great service easy to contact and communicate with

Great service easy to contact and communicate with Reviewed on: 26th August 2026

Trustworthy...

My only complaint is that you don't get rewarded for loyalty - the tempting offers tend to be for new customers to attract them to the company. I feel loyalty should be rewarded. Reviewed on: 26th August 2026

Great home insurance provider

I've been with Saga for a few years and I'm very pleased with the service, the price, their communication with me and the ease of arranging insurance. Reviewed on: 26th August 2026

Trustworthy

Quick and easy to complete affordable good company trustworthy Reviewed on: 26th August 2026

Water pipes

When I had a problem everyone was very helpful Reviewed on: 26th August 2026

Very pleased with the company

We have never had to make a claim, but I am sure we would have no problems. Reviewed on: 26th August 2026

Excelent service

Very friendly and helpful would recomend to family and friends Reviewed on: 26th August 2026

Great with dealing with claims

Great product and easy to talk to someone if you have any issues or require help in any way. Very helpful with dealing with any claims. Reviewed on: 26th August 2026

Had a flood last year and was responded to and dealt...

Had a flood last year and was responded to and dealt with fantastically, received calls every week for support and to ask how I was doing x Reviewed on: 26th August 2026

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