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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.8 (2700 reviews)

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4.68

Based on 2,700 reviews, last reviewed 29th Sep 2025

5500% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Customer service highly rated.. We have been with Saga for quite a few years now, both for home and car insurance, and we highly rate the customer service. The representatives are fr... Read more Reviewed on: 29th September 2025

Latest lowest rating:

1

7 years loyalty results in 97% premium increase Annual renewal premium suddenly jumped up by 97% despite no changes in my circumstances or risk. Reviewed on: 22nd August 2025

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Home insurance reviews (2700)

Easy to arrange

I haven’t needed to make a claim, but arranging the cover was easy and efficient! The pricing is acceptable! Reviewed on: 30th September 2021

A very satisfying experience

Customer Service excellent - clear explanation of policy and needs. Documentation vèry clearly set out and comprehensive. Good value product that meets all my needs Reviewed on: 30th September 2021

Reside and Ride

Insured for Home and Car. Very "user friendly." The inevitable annual increases are fair and manageable. This is good for an elderly person. Reviewed on: 30th September 2021

satisfied with all aspect price etc

ideal for my requirements plus increased price for jewelry Reviewed on: 30th September 2021

rapid response

house furnishings or car damage insurance first class service Reviewed on: 30th September 2021

Excellent Service

Home Insurance was easy to set up and gave me the reassurance that everything I need is covered Reviewed on: 30th September 2021

Excellent, prompt service

Over the last few years, on the two occasions when I needed emergency assistance, Saga provided it quickly and efficiently. It is reassuring to know that kind of help is there when most needed. Reviewed on: 30th September 2021

Good company

I’ve had good results with Saga and can recommend them. Reviewed on: 30th September 2021

Fantastic service I have been with Saga for home insurance and travel

I have Saga home insurance and travel insurance and although I have checked other companies Saga are the best by miles Reviewed on: 30th September 2021

Saga- home insurance at affordable prices

Saga has been fair and efficient. Setting up a policy was easy and it was offered at a far more reasonable rate than my previous insurer Reviewed on: 30th September 2021

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