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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.76 (3105 reviews)

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4.76

Based on 3,105 reviews, last reviewed 10th Sep 2026

36300% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great job. Great job. Well done. Thank you. Reviewed on: 10th September 2026

Latest lowest rating:

1

Money grabbing as soon as a claim is made. Money grabbing as soon as a claim is made. Everyone is difficult to deal with. This is after 10 years of paying over £1000/year Reviewed on: 26th August 2026

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About this product

Saga provides home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for two years if there are no changes, even after most types of claim. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Home Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (3105)

MAKE A CLAIM

Unfortunately needed to make a claim for subsidence (due to dry weather) claim was handled efficiently and is ongoing. Reviewed on: 26th August 2026

Excellent value

I’ve been with Saga for 6 years now they offer a 3 year fixed price that helps me budget I have a fixed income. Reviewed on: 26th August 2026

After going on line for affordable premiums and cove...

After going on line for affordable premiums and cover, saga by far was the leader Reviewed on: 26th August 2026

Quality product at a good price

So far so good have not had to claim but with all the cover provided feel comfortable Reviewed on: 26th August 2026

Good service.

Have been satisfied with the service for quite a while now. Reviewed on: 26th August 2026

Exceptional value for money

I found it easy to speak to someone by phone when I had a query, it was easy to renew my insurance policy and the value for money is exceptional. I feel confident that if there was an issue, I could speak to someone quickly. Reviewed on: 26th August 2026

Claim experience

We’ve had two claims on the policy which were dealt with expeditiously. Reviewed on: 26th August 2026

Insurance dealt with as promised..

I made my only claim in a lifetime after a Winter storm destroyed my garage roof. Initial contact with Saga was comfortable and quickly followed up by their assessor.Shortly after his visit I was informed that the claim was accepted and full payment was immediate Reviewed on: 26th August 2026

Excellent cover at a reasonable price

Excellent cover at a reasonable price Reviewed on: 26th August 2026

Excellent customer service

It was so easy to arrange my household insurance as Saga has an excellent customer service. Reviewed on: 26th August 2026

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