Write a review

Go to business site

Saga: Home insurance reviews

Name: Home insurance
Rating: 4.47 (2711 reviews)

View other Saga products

4.47

Based on 2,711 reviews, last reviewed 27th Mar 2026

100% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

88%

Latest highest rating:

4

Overall good service. Saga give early reminders of renewal dates and staff are polite and helpful, I like their 3 year fixed rates. Reviewed on: 27th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

Read all reviews Write a review

About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Review Saga: Home insurance now

Help others make smarter decisions by sharing your own experience.

Write a review

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (2711)

Excellent Customer Service

Saga advisers are always only a phone call away and willing to help and give assistance in any way they can Reviewed on: 30th September 2021

Easy to arrange

I haven’t needed to make a claim, but arranging the cover was easy and efficient! The pricing is acceptable! Reviewed on: 30th September 2021

A very satisfying experience

Customer Service excellent - clear explanation of policy and needs. Documentation vèry clearly set out and comprehensive. Good value product that meets all my needs Reviewed on: 30th September 2021

Reside and Ride

Insured for Home and Car. Very "user friendly." The inevitable annual increases are fair and manageable. This is good for an elderly person. Reviewed on: 30th September 2021

satisfied with all aspect price etc

ideal for my requirements plus increased price for jewelry Reviewed on: 30th September 2021

rapid response

house furnishings or car damage insurance first class service Reviewed on: 30th September 2021

Excellent Service

Home Insurance was easy to set up and gave me the reassurance that everything I need is covered Reviewed on: 30th September 2021

Excellent, prompt service

Over the last few years, on the two occasions when I needed emergency assistance, Saga provided it quickly and efficiently. It is reassuring to know that kind of help is there when most needed. Reviewed on: 30th September 2021

Good company

I’ve had good results with Saga and can recommend them. Reviewed on: 30th September 2021

Fantastic service I have been with Saga for home insurance and travel

I have Saga home insurance and travel insurance and although I have checked other companies Saga are the best by miles Reviewed on: 30th September 2021

Do you have a different Saga product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Landlord Insurance
from NatWest 0.00 from 0 reviews
Landlord Insurance
from Direct Line 3.61 from 42 reviews
Home insurance (discontinued)
from LOOK Home Insurance (inactive company) 4.14 from 11 reviews

Want to see more from Saga?

Car insurance
from Saga 4.83 from 9560 reviews
Health insurance
from Saga 4.81 from 770 reviews
Travel insurance
from Saga 4.77 from 1077 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub