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Saga: Home insurance reviews

4.68
Based on 2,700 reviews, last reviewed 29th Sep 2025
5500% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Customer service highly rated.. We have been with Saga for quite a few years now, both for home and car insurance, and we highly rate the customer service. The representatives are fr... Read more Reviewed on: 29th September 2025
David T's avatar
David T

Latest lowest rating:

1

7 years loyalty results in 97% premium increase Annual renewal premium suddenly jumped up by 97% despite no changes in my circumstances or risk. Reviewed on: 22nd August 2025
Chris R's avatar
Chris R

About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Home insurance reviews (2700)

Prices frozen for three years.

5
Easy to deal with and kept well informed. Reviewed on: 30th September 2021

Happy home

5
Reasonabley price covers to suit you lower premium if you don't have to claim happy to recomend to friends and family. Reviewed on: 30th September 2021

House Insurance.

3
My advice is to avoid Sago for House Insurance their premiums start reasonable but at each renewal they are consistently far above markets levels and very uncompetitive Reviewed on: 30th September 2021

Very good value for the insurance cover you get

5
Nice experienced staff, not pushing you to buy something you dont want or need Reviewed on: 30th September 2021

Home Insurance

5
Sage are without doubt the best insurance company that I have used for my car and home. Speedy answering of calls, fast call outs by their contracted service suppliers and frequent communications on new services and products. Ease of access website to check policies and early warnings of expiry dates of policies, so that it gives an option to customers to price like for like policies. Reviewed on: 29th September 2021

Value home insurance

5
Simple and value and great service.What more do you need Reviewed on: 29th September 2021

Very straightforward company to deal with. Comparative rates and cover. A real delight !!

5
Great level of cover compared to many of their competitors. Very pleased Reviewed on: 29th September 2021

Excellent service

5
Everything clearly explained, hassle free, easy online sign up, would certainly recommend. Reviewed on: 29th September 2021

Value for money

5
Saga agents are informative and patient when querying any form of insurance and offering fixed rates for three years in home and car insurance is great for me, I’m the type that won’t compare prices, I’m not computer literate and looking for prices is hard, most firms use robotics on the telephone, with saga there is always a friendly person to speak to Reviewed on: 29th September 2021

Value for money

5
Good value for money, helpful staff when you have a query and so much cheaper than my last company for equivalent cover. Reviewed on: 29th September 2021

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