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Saga: Home insurance reviews

4.69
Based on 2,707 reviews, last reviewed 3rd Nov 2025
89% decrease in 5 star reviews
in the past 90 days
75% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

WEB SITE EXTREMLY EASY TO USE. WEB SITE EXTREMLY EASY TO USE. GOT THE RIGHT COVER FOR ME WITHOUT COSTING A FORTUNE. GREAT VALUE FOR MONEY. LOW OR NO EXCESS ON MY POLICY, COULD CHOO... Read more Reviewed on: 14th October 2025
SANDRA K's avatar
SANDRA K

Latest lowest rating:

1

Think of a number and double it . Just received my renewal it has increased by more than double .Great difficulty contacting them to cancel and get written verification,, received v... Read more Reviewed on: 3rd November 2025
Tony Rodwell's avatar
Tony Rodwell

About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Saga Home insurance reviews (2707)

Review of the Saga, Home insurance:

HUGE increase in premium after 3years.

2
Saga gave a reasonable quote and provided 3years cover with no price increase. BUT after the 3 years they DOUBLED the premium. We had made no claims, and had no changes of circumstances. I was able to reinsure elsewhere for roughly the same cost as the original Saga premium, with equivalent cover. This has destroyed my faith in Saga as a brand. Reviewed on: 27th April 2024

Always competitive.

5
Always competitive. Good customer service. Reviewed on: 27th August 2025

I’ve always been able to negotiate the renewal cost...

5
I’ve always been able to negotiate the renewal cost for my insurance. It feels a very professional business.. Reviewed on: 26th August 2025

Helpful staff when you phone, and knowledgeable abou...

5
Helpful staff when you phone, and knowledgeable about their products Reviewed on: 25th August 2025

Efficient and simple service.

5
Efficient and simple service. Great customer service too Reviewed on: 25th August 2025

I believe you get what you pay for!

5
I believe you get what you pay for!Saga are not the cheapest but I feel comfortable with them. Reviewed on: 24th August 2025

Saga home insurance

5
They put the price up last year but reversed the price when I phoned them. We get the same price for 3 years. Reviewed on: 23rd August 2025

7 years loyalty results in 97% premium increase

1
Annual renewal premium suddenly jumped up by 97% despite no changes in my circumstances or risk. Reviewed on: 22nd August 2025

So easy to do with no annoying adverts in between.

5
So easy to do with no annoying adverts in between. Simple to understand what the choices are. Simple directions when filling out the required information. Reviewed on: 20th August 2025

First time I got insurance with saga it was so easy...

5
First time I got insurance with saga it was so easy and now it's even easier thank you Reviewed on: 18th August 2025

The right Home Insurance for me.

5
Saga had the right Home Insurance for me, one with no 'add on's' I didn't need or want. Reviewed on: 18th August 2025

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