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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.69 (2709 reviews)

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4.69

Based on 2,709 reviews, last reviewed 17th Feb 2026

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

WEB SITE EXTREMLY EASY TO USE. WEB SITE EXTREMLY EASY TO USE. GOT THE RIGHT COVER FOR ME WITHOUT COSTING A FORTUNE. GREAT VALUE FOR MONEY. LOW OR NO EXCESS ON MY POLICY, COULD CHOO... Read more Reviewed on: 14th October 2025

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Saga Home insurance reviews (2709)

Review of the Saga, Home insurance:

service

Always good service provided when required Reviewed on: 11th September 2021

Very pleased with the insurance service provided

I have been very satisfied with the insurance services provided by saga over several years now covering Car, Caravan, Home Insurance and Land-lords Insurance. Well done Saga. Reviewed on: 29th September 2021

Safe

My insurance was less this year and didn't have to pay extra fees by moving home I'm 74 yrs and every penny counts so very pleased Thank you Reviewed on: 29th September 2021

TOP FOR VALUE AND SERVICE

I have been with Saga for years and although I have never had to claim, friends have. Their home was ruined by a devastating flood while they were in Australia on holiday. Saga stepped in and organised everything for their young son who was living away from home at uni. That experience prompted me to change to a company with a proven track record of going the extra mile. I sleep easily knowing my buildings and contents cover is in safe hands. Reviewed on: 29th September 2021

Saga provide an efficient and friendly service

I always found Saga to be friendly and efficient in dealing with my claims Reviewed on: 29th September 2021

Competitive and helpful

I got my home insurance at an amazingly reduced price compared to my previous provider. I wish I made the move years ago. The process was really easy and the customer advisor was so helpful. Reviewed on: 29th September 2021

Best Insurance Company

Have been with Saga Home insurance for a few years now, and have always felt happy with their customer care, ensuring we were properly covered, and just recently providing us with a pippa kitchen alarm, which lets us know the precise temperature of our stove, and warns us if stove is overheating or has been left on, giving us complete peace of mind. Reviewed on: 29th September 2021

Home Insurance

Saga answer my calls quickly and are easy to communicate with over policy details. Their quotes are very competitive. Saga have made renewing my policies very straightforward. Reviewed on: 29th September 2021

Home Insurace

Inexpensive, great overall cover. Excellent staff at the end of the phone putting you fully at ease.. Reviewed on: 29th September 2021

No-nonsense, easy to follow application

A quick and easy house insurance that can be set up in minutes. Reviewed on: 29th September 2021

Excellent customer care

Saga looked after us when we had to claim on our home insurance policy following part of our house being flooded. They took a lot of the stress out of the situation and followed up with regular phone calls to check on the work being done. Reviewed on: 29th September 2021

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