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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.7 (2711 reviews)

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4.47

Based on 2,711 reviews, last reviewed 27th Mar 2026

100% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

88%

Latest highest rating:

4

Overall good service. Saga give early reminders of renewal dates and staff are polite and helpful, I like their 3 year fixed rates. Reviewed on: 27th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (2711)

Highly recommended Saga

Very easy to understand excellent cover and helpful staff Reviewed on: 29th September 2021

Excellent Product

Great service that covers all my requirements. Knowledgeable staff of which nothing is too much trouble. What's not to like. Highly recommended. Reviewed on: 29th September 2021

Confident with insurance

Friendly knowledgeable staff who are always willing to help. Reviewed on: 29th September 2021

Five star

Always excellent and helpful. No long waiting on the phone, information about new products available Reviewed on: 29th September 2021

Great for those who do not own

I have had two renewals at the last year’s price so cannot complain. Cover seems thorough and service is fine. Reviewed on: 29th September 2021

Good service

Never had any problems so would recommend Reviewed on: 29th September 2021

Very efficient, ready to challenge and change their own prices

I've been with Saga for 20years or more, and they are huighly regarded for the spread of services and efficiency Reviewed on: 29th September 2021

Good pruduct, competitively priced,

Priced well against competitive products for like for like benefits. Feel confident in the integrity and service offered by Saga. Reviewed on: 29th September 2021

Excellent service

Changing to the SAGA 3 year fixed deal saves me the hassle of shopping around & comparing T&C’s. With building work taking place SAGA have been most helpful in amending our cover as needed. Nothing seems to much trouble to their customer service team & underwriters. Reviewed on: 29th September 2021

Confidence & Value

Not the cheapest in the market but straightforward and comprehensive. I have had no hesitation in renewing my building and contents policy. Reviewed on: 29th September 2021

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