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Saga: Home insurance reviews

4.69
Based on 2,709 reviews, last reviewed 17th Feb 2026
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
88%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
3%

Latest highest rating:

5

WEB SITE EXTREMLY EASY TO USE. WEB SITE EXTREMLY EASY TO USE. GOT THE RIGHT COVER FOR ME WITHOUT COSTING A FORTUNE. GREAT VALUE FOR MONEY. LOW OR NO EXCESS ON MY POLICY, COULD CHOO... Read more Reviewed on: 14th October 2025
SANDRA K's avatar
SANDRA K

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026
Timmy Gee's avatar
Timmy Gee

About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Home insurance reviews (2709)

Confident with insurance

5
Friendly knowledgeable staff who are always willing to help. Reviewed on: 29th September 2021

Five star

5
Always excellent and helpful. No long waiting on the phone, information about new products available Reviewed on: 29th September 2021

Great for those who do not own

5
I have had two renewals at the last year’s price so cannot complain. Cover seems thorough and service is fine. Reviewed on: 29th September 2021

Good service

5
Never had any problems so would recommend Reviewed on: 29th September 2021

Very efficient, ready to challenge and change their own prices

5
I've been with Saga for 20years or more, and they are huighly regarded for the spread of services and efficiency Reviewed on: 29th September 2021

Good pruduct, competitively priced,

5
Priced well against competitive products for like for like benefits. Feel confident in the integrity and service offered by Saga. Reviewed on: 29th September 2021

Excellent service

5
Changing to the SAGA 3 year fixed deal saves me the hassle of shopping around & comparing T&C’s. With building work taking place SAGA have been most helpful in amending our cover as needed. Nothing seems to much trouble to their customer service team & underwriters. Reviewed on: 29th September 2021

Confidence & Value

5
Not the cheapest in the market but straightforward and comprehensive. I have had no hesitation in renewing my building and contents policy. Reviewed on: 29th September 2021

Good

4
I did this insurance because it will be the same money for 3 years Reviewed on: 29th September 2021

Excellent customer service

5
Excellent and understanding customer service. Ensured I got the right cover and explained everything. Very friendly and made me feel valued. Reviewed on: 29th September 2021

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