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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.76 (3105 reviews)

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4.76

Based on 3,105 reviews, last reviewed 10th Sep 2026

36300% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great job. Great job. Well done. Thank you. Reviewed on: 10th September 2026

Latest lowest rating:

1

Money grabbing as soon as a claim is made. Money grabbing as soon as a claim is made. Everyone is difficult to deal with. This is after 10 years of paying over £1000/year Reviewed on: 26th August 2026

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About this product

Saga provides home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for two years if there are no changes, even after most types of claim. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Home Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (3105)

Uncomplicated

Easy to access. Forms are clear and concise. Good breakdown of what's covered and what is not. Reviewed on: 30th September 2021

A very satisfied insurance customer

Can’t thank Saga enough for there help and guidance in setting up my home insurance and I will be contacting them when my motor insurance is due for renewal. Reviewed on: 30th September 2021

always so helpful

We’ve Been with saga for home and car insurance for many years, always helpful and friendly and patient, recently lost my husband and they dealt with it all with respect and compassion and made the process straightforward for me. Reviewed on: 30th September 2021

Reasonable priced

Always easy to contact and helpful Reviewed on: 30th September 2021

Excellent Insurance Company

Excellent Insurance Company. kind empathetic and understanding, plus very good value......Thank you Saga Reviewed on: 30th September 2021

Top Class Care

I have been totally impressed with Saga Insurance, I feel valued, cared for and I am treated like a valued customer and not as just as another client Reviewed on: 30th September 2021

No fuss, reasonable and reliable - love 'em

With Saga there's no fuss, the prices are very reasonable and the company totally reliable - The Possibilities magazine is a very nice bonus - all in all, Saga, love 'em Reviewed on: 30th September 2021

Tragedies made surmountable

Its a while ago now but we had our home rendered inhabitable for 8 months due to flooding, more recently we had our Motorhome burn out causing damage to our house and our neighbours too. On both occasions SAGA made the whole process of getting us back to normal almost a pleasure and we will be forever grateful. Thank you SAGA. Reviewed on: 30th September 2021

Good service

Friendly service and a competitive price. Reviewed on: 30th September 2021

Excellent communication Reasonable price

Our experience began by the assistance of the inside staff to get to a quote .Although the price was not the cheapest we decided that piece of mind was worth the extra . Reviewed on: 30th September 2021

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