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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.7 (2711 reviews)

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4.47

Based on 2,711 reviews, last reviewed 27th Mar 2026

100% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

88%

Latest highest rating:

4

Overall good service. Saga give early reminders of renewal dates and staff are polite and helpful, I like their 3 year fixed rates. Reviewed on: 27th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (2711)

Good

I did this insurance because it will be the same money for 3 years Reviewed on: 29th September 2021

Excellent customer service

Excellent and understanding customer service. Ensured I got the right cover and explained everything. Very friendly and made me feel valued. Reviewed on: 29th September 2021

Hassle-free experience.

So simple, Sage provided repairers, really looked after me. No searching round for quotes, it's all done. Reviewed on: 29th September 2021

Excellent Service

Even under the current circumstances the service and customer support has been excellent. Staff extremely helpful in dealing with queries. Reviewed on: 29th September 2021

Excellent service from knowledgeable representatives

We now have both our home and our insurance with Saga as well as an instant access savings account. They are excellent! Reviewed on: 29th September 2021

Excellent company

Very efficient service . Prompt response to queries Reviewed on: 29th September 2021

Peace of mind

My experience of Saga is the ease of online service and the peace of mind the fixed price gave me. Reviewed on: 29th September 2021

Good value house and home insurance

Good company to deal with who quote realistic premiums. Reviewed on: 29th September 2021

Reassuring insurance for the elderly

Competitive premium pricing and reassuring advice with cover issues Reviewed on: 29th September 2021

Great Company

Fantastic customer services, phones answered promptly, I have health and landlord insurance also with Saga. Reviewed on: 29th September 2021

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