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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.76 (3105 reviews)

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4.76

Based on 3,105 reviews, last reviewed 10th Sep 2026

36300% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great job. Great job. Well done. Thank you. Reviewed on: 10th September 2026

Latest lowest rating:

1

Money grabbing as soon as a claim is made. Money grabbing as soon as a claim is made. Everyone is difficult to deal with. This is after 10 years of paying over £1000/year Reviewed on: 26th August 2026

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About this product

Saga provides home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for two years if there are no changes, even after most types of claim. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Home Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (3105)

First class service

I went to Saga home insurance after my previous provider increased my premium. When I got my renewal for my separate gas boiler service from British Gas, it worked out that I was getting my whole home insurance and maintenance package from Saga cheaper than the British Gas contract. In total, I am saving over 60%. Reviewed on: 30th September 2021

always helpfull when I telephone for help

in the past all my enquiries were dealt with Reviewed on: 30th September 2021

Excellent cover

Proper straightforward service,no gimmicks,just the way it should be. Reviewed on: 30th September 2021

Saga4Me

Staff at Saga are well informed, friendly and helpful to respond to my queries. I always recommend them. Thank you. Reviewed on: 30th September 2021

Excellent!!

I have found this company excellent to deal with. They are true to their word when they say you insurance will stay the same for a period of time. I am now on the 3rd year of a fixed price. Reviewed on: 30th September 2021

Good value for money and easy to get in touch with Saga

It is easy to get in touch with Saga and they respond very quickly to any problem that you may have. Reviewed on: 30th September 2021

Clear and helpful

Online experience was unusually good. What was being offered and the various options were very clear and good value compared to my previous insurers. Post sales support and communication also frequent and clear. Reviewed on: 30th September 2021

Highly satisfied.

When I needed to update information about my property a quick, simple phone call sorted it all out. I appreciated the speed in which my call was answered and I was not put into a queuing system. Reviewed on: 30th September 2021

No problems

Have never had any problems. They insured us at a reasonable cost when some other companies would not. Reviewed on: 30th September 2021

Simple Communication

I took out Saga home insurance 2 years ago, they sent me paperwork at my request rather than email. I prefer to read offline. When they offered 3 years at the same price I snapped it up. I am also benefitting from their extras, namely prize wins and something I really enjoy the Author Interviews they are putting on, so far I have managed to see three of them. Being part of a writers group my colleagues are envious of this. Thank you Saga! Reviewed on: 30th September 2021

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