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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.69 (2709 reviews)

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4.69

Based on 2,709 reviews, last reviewed 17th Feb 2026

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

WEB SITE EXTREMLY EASY TO USE. WEB SITE EXTREMLY EASY TO USE. GOT THE RIGHT COVER FOR ME WITHOUT COSTING A FORTUNE. GREAT VALUE FOR MONEY. LOW OR NO EXCESS ON MY POLICY, COULD CHOO... Read more Reviewed on: 14th October 2025

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Home insurance reviews (2709)

Good service

No problems so far, have not used service yet. Reviewed on: 29th September 2021

Great Service

I've used Saga for my home insurance for some time and have always found them very competitive with an excellent product. I now use them for my Holiday insurance . Reviewed on: 29th September 2021

Very good product

Very good product and a fair price Reviewed on: 29th September 2021

Good Company

Always found them to be competitive and offer a good level of cover Reviewed on: 29th September 2021

Easy company to work with

Very easy to deal with and like the 3 year fixed option Reviewed on: 29th September 2021

Helpful

Every conversation I have had with SAGA regarding House or Car Insurance has been very informative and helpful. Reviewed on: 29th September 2021

Excellent customer service

Renew process a pleasure, recommending options to my benefit. Reviewed on: 29th September 2021

Fixed price for three years deal

When Saga approached me 18 months ago about renewing my house/contents insurance I sat up and noticed. Not only was it cheaper than my current provider but it was fixed for three years. Enough said. Reviewed on: 29th September 2021

My claim

I had a flood in my home, made a claim within a few days but it took Saga months to process the claim because 'they lost my file.' An assessor was appointed who visited my home once then all other communication was done over the phone. The amounts allowed for repair were astonishing. Assessor stated that their contractors could do the work for less than 1/3 of my quotes. When questioned, he was unable to confirm that said contractors were qualified. Who wants handyman working on their home? After a long battle (over the phone), I felt I had no other choice than to settle for less than 1/3 of what it cost me for the repairs. Saga promise the world but certainly didn't deliver. Reviewed on: 29th September 2021

Excellent Product and Service

Clear and easily understood product coupled with great customer care by the telephone team make this a very easy company to deal with. Explained in plain terms with little red tape. Reviewed on: 29th September 2021

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