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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.76 (3105 reviews)

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4.76

Based on 3,105 reviews, last reviewed 10th Sep 2026

36300% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great job. Great job. Well done. Thank you. Reviewed on: 10th September 2026

Latest lowest rating:

1

Money grabbing as soon as a claim is made. Money grabbing as soon as a claim is made. Everyone is difficult to deal with. This is after 10 years of paying over £1000/year Reviewed on: 26th August 2026

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About this product

Saga provides home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for two years if there are no changes, even after most types of claim. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Home Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (3105)

Easy Insurance

Everything needed, and can be tailored to myself. Reviewed on: 30th September 2021

Worries and stress disappear with Saga

Excellent and attentive staff, The company were easily accessed by telephone.Most helpful with my claim explaining that I could claim for more than I originally thought..The company gives me peace of mind and trust.Thank you Reviewed on: 30th September 2021

Recommend

Excellent range of services with excellent customer service Reviewed on: 30th September 2021

no phone menus !!

The best thing with SAGA is that when you phone you get to speak to a person directly and do not have to go through endless menu selections first.Prices are competitive and the staff are always helpful and friendly . We have our house / contents insurance with them and both cars and health insurance and whilst I do check prices each renewal date , I end up staying with SAGA as no other company matches or beats them on price or customer service. Reviewed on: 30th September 2021

Excellent Customer Service

Saga advisers are always only a phone call away and willing to help and give assistance in any way they can Reviewed on: 30th September 2021

Easy to arrange

I haven’t needed to make a claim, but arranging the cover was easy and efficient! The pricing is acceptable! Reviewed on: 30th September 2021

A very satisfying experience

Customer Service excellent - clear explanation of policy and needs. Documentation vèry clearly set out and comprehensive. Good value product that meets all my needs Reviewed on: 30th September 2021

Reside and Ride

Insured for Home and Car. Very "user friendly." The inevitable annual increases are fair and manageable. This is good for an elderly person. Reviewed on: 30th September 2021

satisfied with all aspect price etc

ideal for my requirements plus increased price for jewelry Reviewed on: 30th September 2021

rapid response

house furnishings or car damage insurance first class service Reviewed on: 30th September 2021

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