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Saga: Home insurance reviews

View other Saga products
4.69
Based on 2,709 reviews, last reviewed 17th Feb 2026
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
88%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
3%

Latest highest rating:

5

WEB SITE EXTREMLY EASY TO USE. WEB SITE EXTREMLY EASY TO USE. GOT THE RIGHT COVER FOR ME WITHOUT COSTING A FORTUNE. GREAT VALUE FOR MONEY. LOW OR NO EXCESS ON MY POLICY, COULD CHOO... Read more Reviewed on: 14th October 2025
SANDRA K's avatar
SANDRA K

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026
Timmy Gee's avatar
Timmy Gee
Read all reviews See your review

About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Saga Home insurance reviews (2709)

Review of the Saga, Home insurance:

service

5
Always good service provided when required Reviewed on: 11th September 2021
Elizabeth's avatar
Elizabeth

A good story, a Saga about Insurance.

5
Good value, a reliable company for those who really need to know in plain English. A security need in adversity and a shield for every day. A story worth telling - A Saga of Old. Reviewed on: 29th September 2021
D Hamilton- Williams's avatar
D Hamilton- Williams

Good value

5
Easy to contact. No legal jargon. Affordable competitive prices Reviewed on: 29th September 2021
Christine Cooper's avatar
Christine Cooper

An Excellent Product

5
Easy to arrange at a competitive price. Meets all my expectations and I would highly recommend this product. Reviewed on: 29th September 2021
Iain Blackburn's avatar
Iain Blackburn

Treating the customers fairly.

5
We have been unfortunate on an occasion when we had to claim and Saga treated is very fairly. Would recommend to family and friends. Reviewed on: 29th September 2021
Margaret Lunnon's avatar
Margaret Lunnon

Superb service and professionalism

5
Very professional, excellent products at competitive prices! Reviewed on: 29th September 2021
Kemp's avatar
Kemp

Efficient and good value

5
The insurance process is very efficient and offers products that meet the needs of most people. The pricing is competitive and the fixed price deal is great value for money Reviewed on: 29th September 2021
John Ellis's avatar
John Ellis

Good value

5
Been with saga a few years great value Reviewed on: 29th September 2021
M H's avatar
M H

Very good value for the money

5
Customer service was good over the phone as I had a problem with my home insurance the person handling it was first class and had it sorted very quickly. Reviewed on: 29th September 2021
donbesnard@msn.com's avatar
[email protected]

Service

5
Always get first class service and customer care is very very good Reviewed on: 29th September 2021
Ray Nicholson's avatar
Ray Nicholson

Home claims

1
I recently had water damage in my home. It took me 19 minutes to get through to a claim department operative. He was very unhelpful and the information he gave me was incorrect. ( I was an Insurance claim department manager so know what I’m talking about. He advised me to get an estimate and ring back !! Not likely. I will not wait 19 mins to contact your claim department again !! Reviewed on: 29th September 2021
Fred Cummings's avatar
Fred Cummings

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