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Saga: Home insurance reviews

4.69
Based on 2,709 reviews, last reviewed 17th Feb 2026
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
88%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
3%

Latest highest rating:

5

WEB SITE EXTREMLY EASY TO USE. WEB SITE EXTREMLY EASY TO USE. GOT THE RIGHT COVER FOR ME WITHOUT COSTING A FORTUNE. GREAT VALUE FOR MONEY. LOW OR NO EXCESS ON MY POLICY, COULD CHOO... Read more Reviewed on: 14th October 2025
SANDRA K's avatar
SANDRA K

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026
Timmy Gee's avatar
Timmy Gee

About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Saga Home insurance reviews (2709)

Review of the Saga, Home insurance:

service

5
Always good service provided when required Reviewed on: 11th September 2021

Good value for home insurance

5
Saga offer good value on their home insurance policies, easy to understand but you need a computer to save the policy documents Reviewed on: 29th September 2021

Home safe

5
I have used Saga Insurance for my home for as long as I can remember, Saga has always given me good service and a good price I would recommend Saga to anyone Reviewed on: 29th September 2021

Top Team

5
Saga were most helpful and great on price. Reviewed on: 29th September 2021

A trusted product that is value for money

5
I had to call out the emergency side of the cover on an Easter Sunday when water started dripping into my living room. The problem was satisfactorily resolved. Reviewed on: 29th September 2021

Excellent service

5
Able to speak to a representative and negotiating a rate. Reviewed on: 29th September 2021

SAGA services are always reliable and value for money

5
Always found SAGA to be helpful and reliable - and Which recommends them. Reviewed on: 29th September 2021

not the cheapest

4
Luckily I have not had to use the product but trust them to sort things out for me if I have to! Reviewed on: 29th September 2021

Completely satisfied

5
Support is always friendly and well informed . Reviewed on: 29th September 2021

Great customer service

5
Have renewed with Saga for the last few years. They have always been very helpful at renewal and offered me the best deal when compared to others. Very pleased with the service. Reviewed on: 29th September 2021

Straightforward to deal with

5
I changed certain aspects of our policy this year. This was very easy to do by phone. Reviewed on: 29th September 2021

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