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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.69 (2710 reviews)

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4.69

Based on 2,710 reviews, last reviewed 9th Mar 2026

94% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

First Class Service. Called Emergency as had a leak dripping from the bathroom down to the kitchen. Spoke to knowledgeable call handler who logged my issue with their appr... Read more Reviewed on: 9th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Saga Home insurance reviews (2710)

Review of the Saga, Home insurance:

service

Always good service provided when required Reviewed on: 11th September 2021

Trouble Free

Initially my home insurance was easy to process, competitive and then a fixed cost for 3 years. Reviewed on: 29th September 2021

First Class

Only insurance company with a three year fixed price, which actually decreased each year instead of increasing! Reviewed on: 29th September 2021

recent claim

very helpful and freindly on recent incident Reviewed on: 29th September 2021

Really came through when we needed it.

A big part of our garden and outhouse was destroyed by a fire and the insurance claim was settled quickly and professionally. Reviewed on: 29th September 2021

Best so far.

Gives me what I want for my Home Insurance. Reviewed on: 29th September 2021

Great service and value for money

Needed to claim once, very straight forward and good service Reviewed on: 29th September 2021

Happy home and no nonsense

What I like about this is the ability to talk to a human being without the need to press 29 option buttons and almost being forced to go to a chat room (which I hate) or being made to feel like a total pest fir actually holding on for an hour to get to speak to a person. It’s very refreshing. Reviewed on: 29th September 2021

Value for money

I’ve never made a claim but the fixed price is great value for money and gives peace of mind. Reviewed on: 29th September 2021

Brilliant customer service

Very helpful agents every time I have phoned. Reviewed on: 29th September 2021

Insurance

Been with Saga a number of years and find them to be value for money. Reviewed on: 29th September 2021

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