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Saga: Travel insurance reviews

Name: Travel insurance
Rating: 4.78 (1549 reviews)

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4.78

Based on 1,549 reviews, last reviewed 9th Sep 2026

43700% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Unfortunately I had to cancel a trip to Canada due t... Unfortunately I had to cancel a trip to Canada due to a relative passing away. They refunded my air fare etc. without any problem. Reviewed on: 9th September 2026

Latest lowest rating:

1

Bad experience Notified Saga of a minor ear infection which was 4 days .into a 5 day treatment with antibiotics and was charged an additional premium of £852 as I wa... Read more Reviewed on: 26th August 2026

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About this product

Saga travel insurance offers specialist coverage for over 50s.

There are three levels of cover –Essential, Standard and Plus. Saga travel insurance provides cover for most pre-existing medical conditions and you have the option to protect up to nine family and friends of any age.

Saga travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Travel insurance reviews (1549)

Clear, esay, understadable service

Clear, easy, understandable service Reviewed on: 14th August 2025

Excellent service.

We claimed for a medical procedeure and treatment. saga paid out with no problems excellent. Reviewed on: 14th August 2025

So easy to find insurance that meets all my needs wi...

So easy to find insurance that meets all my needs with just one click Reviewed on: 14th August 2025

Help when needed

Having contracted Covid on holiday, we found Saga Customer Service very good.After a fairly traumatic time, saga got us home. The last gentleman I spoke to was extremely helpful, giving us 2 choices of route home. Safa also settled our claim fairly quickly. Reviewed on: 14th August 2025

Relax and enjoy

From start to finish it all ran like clockwork. Reviewed on: 14th August 2025

Very good Single Trip Travel Insurance provider

Good clear process and helpful staff and format for applying for and being offered a good deal for a Single Trip Travel Insurance. Reviewed on: 14th August 2025

Great customer service

Friendly, knowledgeable caring staff who value me as a customer and give me peace of mind. Reviewed on: 14th August 2025

Travel insurance

I got a good deal on travel insurance with Saga as it’s getting harder to get good insurance the older I get. Reviewed on: 14th August 2025

Helpful people at the other end of the phone!

The people at the other end of the phone have always been very helpful escpecially when checking out the medication I am on. A real contrast with some other insurers I have consulted with about travel insurance. Reviewed on: 14th August 2025

Always helpful when you have a question

Always helpful when you have a question Reviewed on: 14th August 2025

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