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Saga: Travel insurance reviews

Name: Travel insurance
Rating: 4.78 (1549 reviews)

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4.78

Based on 1,549 reviews, last reviewed 9th Sep 2026

43700% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Unfortunately I had to cancel a trip to Canada due t... Unfortunately I had to cancel a trip to Canada due to a relative passing away. They refunded my air fare etc. without any problem. Reviewed on: 9th September 2026

Latest lowest rating:

1

Bad experience Notified Saga of a minor ear infection which was 4 days .into a 5 day treatment with antibiotics and was charged an additional premium of £852 as I wa... Read more Reviewed on: 26th August 2026

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About this product

Saga travel insurance offers specialist coverage for over 50s.

There are three levels of cover –Essential, Standard and Plus. Saga travel insurance provides cover for most pre-existing medical conditions and you have the option to protect up to nine family and friends of any age.

Saga travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Travel insurance reviews (1549)

Insurance with health issues

They provide insurance when it’s difficult to get it elsewhere due to health issues Reviewed on: 14th August 2025

Excellent customer service

All interactions I have had with Saga have been efficient and helpful. It is refreshing and welcome to have good customer service by telephone as well as in correspondence. The only time I required to make a claim, it was settled quickly and efficiently. Reviewed on: 14th August 2025

Great cover, no hassle claim process

Great cover, no hassle claim process Reviewed on: 14th August 2025

Very helpful staff and easy to actually speak to som...

Very helpful staff and easy to actually speak to someone Reviewed on: 14th August 2025

.excellent

Easy intuitive software , with a package available which met my requirements and price point. Extremely satisfied with overall experience. Reviewed on: 14th August 2025

Easy to see what you get and want, with Saga travel...

Easy to see what you get and want, with Saga travel insurance. Reviewed on: 14th August 2025

Been custom for over 24 years always a great service...

Been custom for over 24 years always a great service by experience staff Reviewed on: 14th August 2025

Answered all questions and very helpful

Answered all questions and very helpful Reviewed on: 14th August 2025

Helpful staff

Very helpful on the phone when applying for holiday cover with new medical conditions, nothing to was too much trouble Reviewed on: 14th August 2025

It was part of the holiday package.

It was part of the holiday package. So was very easy to arrange Reviewed on: 14th August 2025

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