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Saga: Travel insurance reviews

Name: Travel insurance
Rating: 4.78 (1549 reviews)

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4.78

Based on 1,549 reviews, last reviewed 9th Sep 2026

43700% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Unfortunately I had to cancel a trip to Canada due t... Unfortunately I had to cancel a trip to Canada due to a relative passing away. They refunded my air fare etc. without any problem. Reviewed on: 9th September 2026

Latest lowest rating:

1

Bad experience Notified Saga of a minor ear infection which was 4 days .into a 5 day treatment with antibiotics and was charged an additional premium of £852 as I wa... Read more Reviewed on: 26th August 2026

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About this product

Saga travel insurance offers specialist coverage for over 50s.

There are three levels of cover –Essential, Standard and Plus. Saga travel insurance provides cover for most pre-existing medical conditions and you have the option to protect up to nine family and friends of any age.

Saga travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Travel insurance reviews (1549)

Saga people are always friendly, helpful.

Saga people are always friendly, helpful and give a quality service we have never needed to criticise them in any way we would highly recommend them to any one. Reviewed on: 14th August 2025

Saga is always ready to listen and help you.

I find that Sarga insurance gives good coverage protection and value for money, with no age restrictions. I have also recommended them to friends and family having difficulty with age and health issues Reviewed on: 14th August 2025

Always found saga to be the cheapest insurance for m...

Always found saga to be the cheapest insurance for me, staff are very helpful and knowledgeable and always polite Reviewed on: 14th August 2025

Good product, efficient and friendly service.

I have used Saga holiday insurance for a number of years. Always easy to contact by phone, easy to use online service as well. Staff helpful and friendly Reviewed on: 14th August 2025

First class service to a really nice lady...

Great pick up phone and spoke to a really nice lady when my spectacles got washed out to sea on holiday . Paid me that day so I could buy a new pair no problems at all. Reviewed on: 14th August 2025

It was so easy to get my travel insurance online.

It was so easy to get my travel insurance online. The website was very easy to navigate. They explained exactly what was covered (and this was more than other providers). Then easy to get the insurance I wanted and to pay for it. Reviewed on: 14th August 2025

Professional and speedy response

Professional and speedy response Reviewed on: 14th August 2025

Retired & insured to travel

Since retiring and now 81, and coping with a couple of medical problems, Saga has been able to ensure we could travel to Australia to maintain contact with our immediate family, and tour Europe as before. Reviewed on: 14th August 2025

Found them cheaper for what you include than other...

Found them cheaper for what you include than other insurers. & They havec been easy to ralk to & they answer the phone reasonably quickly which is a bonus. Reviewed on: 14th August 2025

Insured me after having cancer at a reasonable price

Insured me after having cancer at a reasonable price Reviewed on: 14th August 2025

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