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Saga: Travel insurance reviews

Name: Travel insurance
Rating: 4.48 (152 reviews)

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4.15

Based on 152 reviews, last reviewed 19th Apr 2025

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

77%

11%

Latest highest rating:

5

Great cover Great cover and not too expensive for the level it provides. Reviewed on: 19th April 2025

Latest lowest rating:

1

Proving cause of death whilst abroad My husband died whilst on holiday in Menorca on 8 October 2023. Customers should be made away that no cause of death is permitted on death certificat... Read more Reviewed on: 24th October 2024

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About this product

Saga Travel insurance reviews (152)

Review of the Saga, Travel insurance:

Do not use their holiday insurance.

Had faith until taken ill and needed to make claims. Then it showed policy is worthless. They use on Astrenska,who use Collinson Insurance to handle claims. They don't answer the phone but text you to go on line. Finally got paper copies, sent back 9 May. Suddenly email on 23 may for more information. They received it 25 May. Since then nothing. No replies to my emails, or letters. No updates. Suggest you look at reviews on COLLINSON Insurance company. Saga say they are short of staff When needed, found to be wanting. Take heed. Saga still pushing these policies. And a line in their quote, says how easy it is for you to process a claim. BE WARNED . Reviewed on: 14th June 2023

Good price

Good price and covered all our health problems Reviewed on: 25th September 2021

Helpful and understanding...

I have to disclose medical conditions when considering travel insurance and Saga have made it easy for me and everyone you speak to makes everything very clear and is so helpful and understanding. Could not ask for me. Also very pleased with the price of my travel insurance. Highly recommend. Reviewed on: 25th September 2021

Great Customer Service

Great customer service and help when required. Value for money regarding all aspects of the insurance offered, more than comparable with other providers with like for like. Reviewed on: 25th September 2021

Meets our needs and value for money

Comprehensive policy at a very good price. Customer service staff are always very helpful. Greatly appreciated the flexibility shown as we moved out of lockdown and began to travel again. Reviewed on: 25th September 2021

Goes the extra mile

Very helpful when my husband had health problems when we were in Norway. Did everything possible to help us. Reviewed on: 24th September 2021

Suits our needs

Have had travel ins with Saga for a few years now. Husband had open heart surgery in 2017 and both have other medical conditions but Saga insurance gave us the cover we needed to take a holiday in Australia and New Zealand at the end of that year ‘without breaking the bank’! Reviewed on: 23rd September 2021

Great service

Great service and price from Saga Reviewed on: 18th September 2021

Travel insurance

My husband is over 65 and this meant we had to change our insurers and chose SAGA. We have found them really helpful and we feel secure travelling with their cover. Reviewed on: 12th September 2021

Simple to organise, reasonable cover for single trip and some covid cover.

Previously had separate individual annual policies but due to covid this time only taken single joint policy for upcoming trip to use credit/rearranged from last year's cancelled trip. as no other travel booked, only taken out single policy as hopenext year if travel resumes, premiums may be more reasonable if covid then more manageable. overall easy to navigate website, arrange cover and documents sent immediately. Reviewed on: 11th September 2021

Great Insurance

Saga are always friendly and helpful and their products are very competitive. Reviewed on: 11th September 2021

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