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Saga: Travel insurance reviews

Name: Travel insurance
Rating: 4.78 (1549 reviews)

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4.78

Based on 1,549 reviews, last reviewed 9th Sep 2026

43700% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Unfortunately I had to cancel a trip to Canada due t... Unfortunately I had to cancel a trip to Canada due to a relative passing away. They refunded my air fare etc. without any problem. Reviewed on: 9th September 2026

Latest lowest rating:

1

Bad experience Notified Saga of a minor ear infection which was 4 days .into a 5 day treatment with antibiotics and was charged an additional premium of £852 as I wa... Read more Reviewed on: 26th August 2026

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About this product

Saga travel insurance offers specialist coverage for over 50s.

There are three levels of cover –Essential, Standard and Plus. Saga travel insurance provides cover for most pre-existing medical conditions and you have the option to protect up to nine family and friends of any age.

Saga travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Travel insurance reviews (1549)

Annual multi-trip insurance at a fair price

The Saga telephone representative was very helpful and I was able to arrange an annual multi trip policy at a fair price despite numerous health conditions and being over 75 Reviewed on: 13th August 2025

Best value for a comprehensive travel insurance.

Best value for a comprehensive travel insurance. Confidence knowing we were covered for our trip to France. Bought online, very easy & confirmation immediate. Reviewed on: 13th August 2025

Fantastic holiday insurance for all.

The fact that travel insurance is included when booking a holiday with Saga is such a great help and also excellent price is offered even for those with more complex health issues. Reviewed on: 13th August 2025

They were extremely helpful when I needed travel in...

They were extremely helpful when I needed travel in insurance Reviewed on: 13th August 2025

Two years ago my wife had an accident whilst in Bali...

Two years ago my wife had an accident whilst in Bali Indonesia and required hip surgery she was in hospital for two weeks plus a further two weeks in the hotel before being confirmed fit to fly. Saga dealt with the claim efficiently and ensured that the hospital, hotel and airline received confirmation of payment direct to them with the first payment to the hospital made within 48 hours. I was relieved of all the stress which enabled me to be with my wife continuously without worry regarding payments. I cannot thank them enough. I have already recommended them to numerous family and friends and will continue to do so. Robin Garrido Reviewed on: 13th August 2025

On a recently delayed flight i automatically receive...

On a recently delayed flight i automatically received in a text message, lounge food/drink vouchers without having to contact and chase them. Great service! Reviewed on: 13th August 2025

Never needed to make a claim thankfully but always...

Never needed to make a claim thankfully but always answered phone promptly and answered my queries think pricing is fair for multi trip policy Reviewed on: 13th August 2025

We unfortunately had to make a claim on travel insur...

We unfortunately had to make a claim on travel insurance and Saga paid out quickly and without any fuss Reviewed on: 13th August 2025

Purchased Travel Insurance while 20% discount was av...

Purchased Travel Insurance while 20% discount was available which made it a good price for 90 days away from home. Claimed recently on a missed port of call cruise part of the insurance, dealt with immediately and money was in my bank within 2 hours. Reviewed on: 13th August 2025

Very helpful telephone converation

Very helpful telephone converation with a knowledgable member of your staff Reviewed on: 13th August 2025

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