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Saga: Travel insurance reviews

Name: Travel insurance
Rating: 4.78 (1549 reviews)

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4.78

Based on 1,549 reviews, last reviewed 9th Sep 2026

43700% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Unfortunately I had to cancel a trip to Canada due t... Unfortunately I had to cancel a trip to Canada due to a relative passing away. They refunded my air fare etc. without any problem. Reviewed on: 9th September 2026

Latest lowest rating:

1

Bad experience Notified Saga of a minor ear infection which was 4 days .into a 5 day treatment with antibiotics and was charged an additional premium of £852 as I wa... Read more Reviewed on: 26th August 2026

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About this product

Saga travel insurance offers specialist coverage for over 50s.

There are three levels of cover –Essential, Standard and Plus. Saga travel insurance provides cover for most pre-existing medical conditions and you have the option to protect up to nine family and friends of any age.

Saga travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Travel insurance reviews (1549)

Comprehensive travel insurance I can trust

I have used Saga travel insurance on several occasions. Not only does Saga cover my pre-existing health conditions but I feel they would go the extra mile should I run into difficulties. The only problem I am experiencing is in not being able to get cover whilst my child awaits long-awaited assessments for conditions that are not medical in a physical sense. As I don't think a diagnosis would make any difference to my child's ability to go away this is a significant drawback to me. If it wasn't for this I would award five stars. Reviewed on: 5th October 2021

Amazing Value

Saga Travel insurance is unique as it’s catered around your needs supported by fantastic online and telephone service. Reviewed on: 5th October 2021

Great product

Good prices, amazing cover and friendly staff. What's not to like? Reviewed on: 5th October 2021

Easy to use website and very helpful staff

Would thoroughly recommend this company . All my questions answered .and fears put to rest.No other website I have used in the past comes any where near them for Customer Service. Reviewed on: 3rd October 2021

Great Professional Company

No fuss friendly and professional insurance providers. A voice at the end of the phone if you have queries. Reviewed on: 3rd October 2021

Very good travel cover at competitive price

Procedure of booking the insurance online was very straightforward, obtaining clarification on specific issue was readily available with an agent,good value good cover Reviewed on: 2nd October 2021

Travel insurance with Saga

I was recommended to Saga and I have nothing but praise for them. I had to alter my travel plans and they were so helpful to me. I’m very impressed. Thank you Saga ! Reviewed on: 1st October 2021

Assured that Saga are covering my travel insurance

The price and the quality of the cover is outstanding and knowing I’m covered by Saga is very reassuring Reviewed on: 30th September 2021

Great products at good prices

Use Saga for Travel and also car insurance and I think the cover is excellent. Reviewed on: 30th September 2021

Excellent Service

Whilst on holiday in Menorca my wife tripped on an uneven pavement resulting in a broken arm, a suspected broken nose and a suspected broken ankle. Within 6 hours she had been in the operating theatre at a private hospital and received surgery. She had 3 further visits to the hospital before the surgeon would issue her with a Certificate to Fly. The service we received from Saga was first class and we would definitely recommend them to anyone seeking Comprehensive Travel Insurance Reviewed on: 30th September 2021

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