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Saga: Travel insurance reviews

4.86
Based on 1,075 reviews, last reviewed 8th Feb 2026
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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89%
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9%
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0%
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0%
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2%

Latest highest rating:

4

No hassle No problems with Saga at all. Easy to deal with. Slightly pricier than expected. No claim so can't comment regarding claims or disputes. Reviewed on: 8th February 2026
Ian B's avatar
Ian B

Latest lowest rating:

1

Impossible to get help A phone number is provided to call when you are ill and need prior approval to get medical help. It is answered when you call it but there is nobody t... Read more Reviewed on: 13th October 2025
JTW's avatar
JTW

About this product

Saga travel insurance offers specialist coverage for over 50s.

There are three levels of cover –Essential, Standard and Plus. Saga travel insurance provides cover for most pre-existing medical conditions and you have the option to protect up to nine family and friends of any age.

Saga travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Saga Travel insurance reviews (1075)

Review of the Saga, Travel insurance:

Great products at good prices

5
Use Saga for Travel and also car insurance and I think the cover is excellent. Reviewed on: 30th September 2021

Holiday Cancellation

5
I had the unfortunate need to cancel my holiday at short notice due to a serious family illness and the staff at Saga where very sympathetic and processed my insurance claim rapidly and professionally Reviewed on: 26th September 2025

Exceptional customer service & great cover

5
Exceptional customer service during an unfortunate claim. The team members i dealt with were helpful, understanding & easy to deal with. Excellent cover for my travel needs. Reviewed on: 26th September 2025

Competitive pricing

5
A very competitive price for worldwide annual travel insurance Reviewed on: 26th September 2025

Really good value for money excellent nothing is too...

5
Really good value for money excellent nothing is too much trouble online chst or phoning for advice they explain everything clearly to me Reviewed on: 26th September 2025

Many pluses but with one minus

4
Extremely good communication, very helpful and informative staff. Only negative was when awaiting a medical test result which meant we were advised not to book any further holidays, which meant we had 10 weeks of paid for insurance that we could not use. Reviewed on: 26th September 2025

All though I've never had to claim they are very goo...

5
All though I've never had to claim they are very good if I need help Reviewed on: 26th September 2025

Speedy payment if claim

5
Claim sorted out immediately no problems. Reviewed on: 26th September 2025

After having difficulty with previous insurance prov...

5
After having difficulty with previous insurance provider I looked at Saga and they covered what I required at a reasonable premium. Reviewed on: 26th September 2025

Easy to apply on line Instant quote reasonable price

5
Easy to apply on line Instant quote reasonable price Reviewed on: 26th September 2025

Changed to Saga for holiday insurance.

5
Changing to Saga was a good experience. My husband and myself were covered for all our medical issues on our annual policy. The price was very competitive against previous companies renewal price. We have never had to claim while on holiday, but we felt reassured by Saga’s reputation for support and understanding if the occasion should arise. Reviewed on: 26th September 2025

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