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Saga: Travel insurance reviews

Name: Travel insurance
Rating: 4.84 (1077 reviews)

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4.84

Based on 1,077 reviews, last reviewed 12th Mar 2026

No new 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

No hassle No problems with Saga at all. Easy to deal with. Slightly pricier than expected. No claim so can't comment regarding claims or disputes. Reviewed on: 8th February 2026

Latest lowest rating:

1

Pedantic claim procedure designed to wear you down! I booked SAGA as I had some medical issues involving high BP and atrial Fib so the usual suspects (Bank) refused cover under standard terms so I was f... Read more Reviewed on: 12th March 2026

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About this product

Saga travel insurance offers specialist coverage for over 50s.

There are three levels of cover –Essential, Standard and Plus. Saga travel insurance provides cover for most pre-existing medical conditions and you have the option to protect up to nine family and friends of any age.

Saga travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Travel insurance reviews (1077)

Always quick to respond and compares favourably with...

Always quick to respond and compares favourably with other insurers. Reviewed on: 25th September 2025

Process easy and jargon free.

Process easy and jargon free. All points I needed were explained and covered with no fuss. All information posted out promptly -excellent service Reviewed on: 25th September 2025

Complex medical issues still covered

Complex medical issues still covered and very reasonably priced Reviewed on: 25th September 2025

Perfection

SAGA have provided us with the highest level of customer satisfaction. They are on a par cost wise with other providers yet in my opinion provide an above average level of care to customers. They were excellent when we had to cancel a long planned and much looked to long holiday. The calm way in which they dealt with me over the phone, making everything so easy and stress free. You always speak to a person and they are all highly professional in every aspect. I have researched over providers but am renewing with SAGA again this year I know I can trust them 100%. I travel with confidence and peace of mind Reviewed on: 25th September 2025

Excellent Customer service

Spoke with the Customer Service and they were very helpful. Reviewed on: 25th September 2025

Good service but expensive

Good service but expensive compared to others offering the same cover. Reviewed on: 25th September 2025

Reliable and good value

Each time I take out Saga travel insurance it is a straightforward, well explained and courteous process. Reviewed on: 25th September 2025

Always polite, happy to help and most importantly f...

Always polite, happy to help and most importantly friendly Reviewed on: 25th September 2025

Easy to access and use.

Easy to access and use. Staff are very helpful. Included all I needed. Reviewed on: 25th September 2025

Excellent range of additional aspects to the travel...

Excellent range of additional aspects to the travel insurance policy Reviewed on: 25th September 2025

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