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Saga: Travel insurance reviews

Name: Travel insurance
Rating: 4.74 (1082 reviews)

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4.74

Based on 1,082 reviews, last reviewed 3rd Jul 2026

200% increase in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

happy holidays My first experience of Saga was a claim for medical treatment when ill abroad. Handled smoothly, sympathetically and medical fees were refunded. This ... Read more Reviewed on: 3rd July 2026

Latest lowest rating:

1

DO NOT USE SAGA TRAVEL INSURANCE2 We are both 73 years old and took out an annual travel insurance policy with Saga in November 2025. This cost £221.28 in late December my wife had to ... Read more Reviewed on: 27th June 2026

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About this product

Saga travel insurance offers specialist coverage for over 50s.

There are three levels of cover –Essential, Standard and Plus. Saga travel insurance provides cover for most pre-existing medical conditions and you have the option to protect up to nine family and friends of any age.

Saga travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Travel insurance reviews (1082)

Fund the customer service to be friendly and effici...

Found the customer service to be friendly and efficient. Also considered the cover good value for price. Reviewed on: 25th September 2025

Saga quoted my a price much lower than competitors.

Saga quoted my a price much lower than competitors. Their agents were patient when dealing with my unusual health problems. They gave me travel insurance when other companies turned me down because I am over 80 (81) Reviewed on: 25th September 2025

Top quality for inclusive cover,

Top quality for inclusive cover, Reviewed on: 25th September 2025

Easy to deal with and very easy to apply, staff alwa...

Easy to deal with and very easy to apply, staff always very helpful Reviewed on: 25th September 2025

At 69 & 70 travel insurance cost is an issue for us.

At 69 & 70 travel insurance cost is an issue for us. We were looking for worldwide annual cover including cruising. We got several quotes from different companies and were very pleased with how competitive SAGA’s was and being a trusted company we were happy to go ahead with them. Reviewed on: 25th September 2025

Always quick to respond and compares favourably with...

Always quick to respond and compares favourably with other insurers. Reviewed on: 25th September 2025

Process easy and jargon free.

Process easy and jargon free. All points I needed were explained and covered with no fuss. All information posted out promptly -excellent service Reviewed on: 25th September 2025

Complex medical issues still covered

Complex medical issues still covered and very reasonably priced Reviewed on: 25th September 2025

Perfection

SAGA have provided us with the highest level of customer satisfaction. They are on a par cost wise with other providers yet in my opinion provide an above average level of care to customers. They were excellent when we had to cancel a long planned and much looked to long holiday. The calm way in which they dealt with me over the phone, making everything so easy and stress free. You always speak to a person and they are all highly professional in every aspect. I have researched over providers but am renewing with SAGA again this year I know I can trust them 100%. I travel with confidence and peace of mind Reviewed on: 25th September 2025

Excellent Customer service

Spoke with the Customer Service and they were very helpful. Reviewed on: 25th September 2025

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