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Saga: Travel insurance reviews

Name: Travel insurance
Rating: 4.76 (578 reviews)

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4.80

Based on 578 reviews, last reviewed 25th Aug 2025

38200% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

86%

Latest highest rating:

5

Good customer service and great value . I had to have a discussion re my travel insurance. Made very simple and very friendly and helpful. Very competitive price Reviewed on: 25th August 2025

Latest lowest rating:

1

Very unsatisfactory Customer Service so far We have been trying to sort out our claim for two months only being able to use emails which are never replied to and no telephone call to sort out ma... Read more Reviewed on: 18th August 2025

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About this product

Saga travel insurance offers specialist coverage for over 50s.

There are three levels of cover –Essential, Standard and Plus. Saga travel insurance provides cover for most pre-existing medical conditions and you have the option to protect up to nine family and friends of any age.

Saga travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Travel insurance reviews (578)

Peace of mind

Being retired and a regular traveller , good insurance is essential . This is my second year of using Saga travel insurance , and fully intend to renew again Reviewed on: 23rd July 2025

Travel insurance

Really easy and clear to deal with, not pressurised or rushed. Reviewed on: 22nd July 2025

Price escalated when declared low dose anti -depress...

Price escalated when declared low dose anti -depressant medication was prescribed Reviewed on: 21st July 2025

Simple, fuss free, more reasonable than I expected.

Simple, fuss free, more reasonable than I expected. Reviewed on: 21st July 2025

Great service

Second time I've bought travel insurance from saga excellent value insurance Reviewed on: 20th July 2025

Quick settlement of claim

Medical emergency claim while in Croatia paid without quibble and very quickly. Reviewed on: 17th July 2025

Great cover

Great cover and not too expensive for the level it provides. Reviewed on: 19th April 2025

Proving cause of death whilst abroad

My husband died whilst on holiday in Menorca on 8 October 2023. Customers should be made away that no cause of death is permitted on death certificates in Spain. Trying to prove that my husbands death was accidental as opposed to an underlying cause such as a heart attack is still ongoing. It’s cost me a fortune having to travel back to Menorca just to prove he drowned (personal accident) as opposed to something else and still no decision/nor payout. Reviewed on: 24th October 2024

Great value for money and very good customer support.

Great value for money and very good customer support. Reviewed on: 4th September 2024

Great cover with premium elements as standard.

Great cover with premium elements as standard. Great customer service on the phone too. Nothing seems to be too much trouble and promises are kept. Reviewed on: 24th August 2024

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