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Saga: Travel insurance reviews

4.86
Based on 1,074 reviews, last reviewed 14th Oct 2025
98% decrease in 5 star reviews
in the past 90 days
80% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
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9%
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0%
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0%
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2%

Latest highest rating:

5

truly outstanding service Called the help line on holiday, they suggested I should go to the Emergency room, and made all the arrangements so when I got there there were no for... Read more Reviewed on: 14th October 2025
Sylvia Q's avatar
Sylvia Q

Latest lowest rating:

1

Impossible to get help A phone number is provided to call when you are ill and need prior approval to get medical help. It is answered when you call it but there is nobody t... Read more Reviewed on: 13th October 2025
JTW's avatar
JTW

About this product

Saga travel insurance offers specialist coverage for over 50s.

There are three levels of cover –Essential, Standard and Plus. Saga travel insurance provides cover for most pre-existing medical conditions and you have the option to protect up to nine family and friends of any age.

Saga travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Saga Travel insurance reviews (1074)

Review of the Saga, Travel insurance:

Great value for money- simple to arrange and good levels of cover

5
My wife and I went on holiday earlier this year with our two grown up children and we wanted a family travel insurance policy to cover us as a group. We used Saga and found the whole process very simple and quick. Underwriting is on line. Having seen a doctor within the past 12 months about something quite minor, I found other providers wanted to increase my premium by an amount I felt was unreasonable. However, with Saga, the underwriting was completed on line and the whole process was simple. Whilst there was a slight increase in premium it was significantly lower than other providers had quoted. The lower cost did ont come at the expense of cover. The policy provided good levels of cover for various situations and reasonable exclusions. The whole process was quick and simple from start to finish and I'll be using Saga to cover my next holiday. Reviewed on: 5th November 2015

Travel Insurance

5
Quick and easy purchase of travel insurance at a reasonable price. Reviewed on: 27th September 2025

There when needed

5
Needed hospital tests while in Tenerife. The process with Saga was straight forward Reviewed on: 27th September 2025

Helpful and knowledgeable there was no rush it was g...

5
Helpful and knowledgeable there was no rush it was great to be able to understand the person i was talking to would recommend to anyone Reviewed on: 27th September 2025

Always answer the phone promptly!

5
Always answer the phone promptly Reviewed on: 27th September 2025

Very helpful staff at very stage of the process

5
Very helpful staff at very stage of the process Reviewed on: 27th September 2025

Their annual travel policy is exceptional covering a...

5
Their annual travel policy is exceptional covering all our requirements at a reasonable cost. Reviewed on: 27th September 2025

Excellent customer service.

5
This was the first time I had to claim on travel insurance. I was unable to claim myself, but my daughter has power of attorney.Saga processed my claim though my daughter without any problems. Straight forward. Reviewed on: 27th September 2025

Improved over the years, much better now.

4
Improved over the years, much better now. Reviewed on: 27th September 2025

Happy with my insurance at a reasonable price.

4
Happy with my insurance at a reasonable price. Reviewed on: 27th September 2025

excellent staff when asking for a quote

5
excellent staff when asking for a quote Reviewed on: 27th September 2025

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