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Santander: Everyday Current Account reviews

Name: Everyday Current Account
Rating: 4 (143 reviews)

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4.06

Based on 143 reviews, last reviewed 22nd Oct 2024

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

50%

27%

10%

12%

Latest highest rating:

5

My trusted bank I have been with Santander for over thirty years in all that time I have never had a problem the only reason I changed to the everyday account was bec... Read more Reviewed on: 22nd October 2024

Latest lowest rating:

1

They see fraud everywhere except where it is This may have been the 123 Current Account at the time but that makes no difference. I have always thought of Santander as the only UK bank that has n... Read more Reviewed on: 20th April 2023

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About this product

The Santander Everyday Current Account has no monthly fee and can be managed online or via the app.

Being a Santander Everyday Current Account customer also gives you access to Santander Boosts rewards and if you’re eligible, the Santander Edge credit card.

Santander Everyday Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Santander before, you can also leave a review and share your experience.

Santander Everyday Current Account reviews (143)

Review of the Santander, Everyday Current Account:

My trusted bank

I have been with Santander for over thirty years in all that time I have never had a problem the only reason I changed to the everyday account was because the 123 no longer suited my needs. I have had many products with Santander, a mortgage that I have paid off, savings accounts current accounts in all that time and different products they have performed outstanding in every respect. Reviewed on: 22nd October 2024

Good bank

I am with them for long time Completely happy!! Reviewed on: 3rd April 2023

Good

It’s very easy to Access online mobile Banking Reviewed on: 3rd April 2023

awful. stay away from them. Incompetence at its finest.

They blocked my account for lack of documents that they didn't ask for in the first place. Took my 4 trips to the branch, more than 10 calls to customer support across more than 20 days to get it resolved. Once this was solved, any sizeable transfer to another account in my name will block my account again, so spend more time on the phone with customer support to unlock it. They're absolutely incompetent, no idea what they're doing. I'm leaving them as soon as I can. Reviewed on: 3rd April 2023

Ok

HSBC customer service is way better, Santander is about the same levle as NatWest. Reviewed on: 25th March 2023

Great bank

It's a good bank and is the earliest bank for money to clear Reviewed on: 25th March 2023

Great experience

Excellent customer care. The bank looks after their customers. Always listen to customer needs. Reviewed on: 19th March 2023

Solid bank

Just a standard banking experience. App is a bit clunky. Reviewed on: 16th March 2023

Faultless

Never had any issues with Santander, with any of their products. Also very easy to get in contact with too. Reviewed on: 12th March 2023

Abysmal Customer Service and Aggressive Staff

Unbelievably poor and rude customer service! I have banked with them for over 15 years, went into the Southampton branch today only to be spoken down to, shouted on and pushed by a supposed supervisor at the Above Bar branch. I went in with identification and a simple request to change information on my account but a rude woman interrupted my conversation with a staff member, refusing my request, arguing with me about it, raising her voice then barging past me when I refused to speak to her about it any further. She then proceeded to go to the back and audibly complain about me to a colleague while I was standing there. Extremely unprofessional behaviour and unnecessary aggression, I would never expect this behaviour from any staff there. I am closing my account and would strongly recommend anyone not to bank with them. They do not value their customers and worse still, would not pick the phone several times when I tried to submit a complaint. Reviewed on: 11th March 2023

Fabtander

Switched my current account from TSB to Santander recently and a great service. Much better rates and an easy switch. Would recommend. Totally Fab. Reviewed on: 9th March 2023

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