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Santander: Everyday Current Account reviews

Name: Everyday Current Account
Rating: 3.93 (160 reviews)

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3.76

Based on 160 reviews, last reviewed 2nd Apr 2025

500% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

47%

27%

11%

14%

Latest highest rating:

5

Santander - service Easy to use mobile banking app keeps everything in one place. Chat option very useful for questions. Reviewed on: 2nd April 2025

Latest lowest rating:

1

Really bad Really bad and ineffective customer service, unhelpful at best so changing bank. Reviewed on: 19th March 2025

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About this product

The Santander Everyday Current Account has no monthly fee and can be managed online or via the app.

Being a Santander Everyday Current Account customer also gives you access to Santander Boosts rewards and if you’re eligible, the Santander Edge credit card.

Santander Everyday Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Santander before, you can also leave a review and share your experience. ...

Santander Everyday Current Account reviews (160)

Review of the Santander, Everyday Current Account:

Online banking and security excellent

I've found online banking with this account incredibly easy. Setting up and managing one-off payments, direct debits and standing orders is very quick, as was increasing my overdraft. I also like the fact that Santander will temporarily hold any suspicious (or new) large payments until they've called you to verify they're legitimate. It's an automated voice service but again it's very clear and intuitive. Reviewed on: 10th August 2015

awful. stay away from them. Incompetence at its finest.

They blocked my account for lack of documents that they didn't ask for in the first place. Took my 4 trips to the branch, more than 10 calls to customer support across more than 20 days to get it resolved. Once this was solved, any sizeable transfer to another account in my name will block my account again, so spend more time on the phone with customer support to unlock it. They're absolutely incompetent, no idea what they're doing. I'm leaving them as soon as I can. ... Reviewed on: 3rd April 2023

Ok

HSBC customer service is way better, Santander is about the same levle as NatWest. Reviewed on: 25th March 2023

Great bank

It's a good bank and is the earliest bank for money to clear Reviewed on: 25th March 2023

Great experience

Excellent customer care. The bank looks after their customers. Always listen to customer needs. Reviewed on: 19th March 2023

Solid bank

Just a standard banking experience. App is a bit clunky. Reviewed on: 16th March 2023

Faultless

Never had any issues with Santander, with any of their products. Also very easy to get in contact with too. Reviewed on: 12th March 2023

Abysmal Customer Service and Aggressive Staff

Unbelievably poor and rude customer service! I have banked with them for over 15 years, went into the Southampton branch today only to be spoken down to, shouted on and pushed by a supposed supervisor at the Above Bar branch. I went in with identification and a simple request to change information on my account but a rude woman interrupted my conversation with a staff member, refusing my request, arguing with me about it, raising her voice then barging past me when I refused to ... Reviewed on: 11th March 2023

Fabtander

Switched my current account from TSB to Santander recently and a great service. Much better rates and an easy switch. Would recommend. Totally Fab. Reviewed on: 9th March 2023

Crooks

Long story short - the wife and I applied successfully for everyday current account to avail £200 switch offer. Forget about switch offer, instead, accounts closed after a few days. A lousy letter, with no explanation given. Customer service won't give any reason for closure either. Crooks. Reviewed on: 28th February 2023

Good bank

Good service good faster payment services Reviewed on: 14th February 2023

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