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Santander: 123 Current Account (discontinued) reviews

4.16
Based on 1,265 reviews, last reviewed 26th Jan 2026
200% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
55%
See only 4 star reviews
27%
See only 3 star reviews
8%
See only 2 star reviews
4%
See only 1 star reviews
6%

Latest highest rating:

5

Good interest rate for credit balances and is accept... Good interest rate for credit balances and is accepted abroad Reviewed on: 26th January 2026
A's avatar
A

Latest lowest rating:

2

Loved the 123 account why did it go? Had a 123 account loved it, then Santander changed it to basic, whilst trying to get me to upgrade to a edge account which would cost me money most mo... Read more Reviewed on: 25th January 2026
Karen's avatar
Karen

About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Review Santander: 123 Current Account (discontinued) now

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Santander 123 Current Account (discontinued) reviews (1265)

Less attractive than it was, but rewards can still be worthwhile

4
I've held the 123 account for quite a while now, and after some initial teething problems I have been very happy with Santander's service and product offer. The increased fees and lower interest rates that have been introduced in recent months have made me look at whether I would be better off elsewhere, but I think on balance it is still a good account for me. I often use the retailer cashback offers and this improves the return on this and the 123 credit card that I also hold. Overall I am happy with Santander and would recommend them. Reviewed on: 24th December 2016

easy to set up OK return although, not as good as previously, great internet access though.

5
Using the banking app managing my accounts is easy and feels safe Reviewed on: 21st December 2016

fantastic

4
really excellent customer service, had no problems whatsoever . The only 1 snag would be the charge for the 123 account, make sure it is worth it for you Reviewed on: 18th December 2016

reasonable interest on a large sum

5
Although not the highest rate about it pays interest on up to £20,000 making it in my opinion a better bet than having lots of accounts with smaller amounts of money to moniter Reviewed on: 11th December 2016

santander banking

5
first class service, reliable and friendly Reviewed on: 5th December 2016

Still good value

5
Even after the change in monthly fee and interest decrease this account is still worth having, especially if you are self employed and keep your tax money in it Reviewed on: 4th December 2016

Decent Interest Rates

5
Reliable bank, online services easy to use Reviewed on: 29th November 2016

Really good although the product is changing...

4
Really like the account, gives you access to preferential savings accounts, ISAs etc however the interest rate on the 123 Current account is going down and I need to investigate whether its worth keeping the account. Reviewed on: 29th November 2016

Lured people in with 3% interest then dropped it

3
My happy that they dropped their interest rate. Plus they are crazily bureaucratic - won't stop sending me statements for an account with £0 in it even though I have requested they stop because I haven't put it in writing! Reviewed on: 29th November 2016

excellent customer service

5
I have recently opened the 123 account. Kept informed of the progressed of opening the account. The changeover of accounts went without any problems. When visiting local branch staff are friendly. Reviewed on: 29th November 2016

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