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Santander: 123 Current Account (discontinued) reviews

4.16
Based on 1,265 reviews, last reviewed 26th Jan 2026
200% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
55%
See only 4 star reviews
27%
See only 3 star reviews
8%
See only 2 star reviews
4%
See only 1 star reviews
6%

Latest highest rating:

5

Good interest rate for credit balances and is accept... Good interest rate for credit balances and is accepted abroad Reviewed on: 26th January 2026
A's avatar
A

Latest lowest rating:

2

Loved the 123 account why did it go? Had a 123 account loved it, then Santander changed it to basic, whilst trying to get me to upgrade to a edge account which would cost me money most mo... Read more Reviewed on: 25th January 2026
Karen's avatar
Karen

About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Review Santander: 123 Current Account (discontinued) now

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Santander 123 Current Account (discontinued) reviews (1265)

Easy Switch, Cashback and High Yield Savings

5
For me, switching to Santander for their £200 bonus was a no brainer, but once I realized how their features compared with those of my previous Barclays account I knew I'd switch even without the bonus. The process was quick and easy and the team have been great. Reviewed on: 14th March 2023

Simple switch to online banking

5
Some banks are awful to switch to - naming no names - but Santander were great and their security are really good at giving advice when transferring money. We are happy to bank with them. Reviewed on: 12th March 2023

Worst bank ever, AVOID!

1
Worst bank ever, do not use their services. Went to a branch to deposit a cheque, they told me to go and do it on the app. Went to the app it does not read my check. Chatted to support they told me to contact customer service. Called customer service they told me I had to go to the branch. AVOID! Reviewed on: 12th March 2023

Reliable and good offers

3
Been with Santander for a few years. Make a reasonable amounts from the cashback and other offers on the 123 account and credit card. They fraud team is very good (sometimes too good - which can be frustrating - but alwats easy to resolve and I feel confident my money is safe) Reviewed on: 11th March 2023

Reliable

5
I've been with this bank for a long time (I think since the Leeds closed) and they have been consistently good for the whole time. The interest rates are good and with the current account you can link to lots of other savings and credit accounts. Reviewed on: 11th March 2023

Online Easy

4
Easy to manage my money through their app Reviewed on: 11th March 2023

Great value 123 Account

5
The interest paid on a current balance up to £20000 is regularly updated. Recent increases in the bank rate have been passed on to account holders with admirable speed. Reviewed on: 11th March 2023

Excellent bank account with benefits

5
I have had my Santander 123 account many years, in fact since it started. It is a great bank account you can access via app or mobile, laptop or desktop. The benefits are that each month Santander pay you a percentage for having your mortgage direct debit with them also council tax, utilities and phone. As long as you have monthly direct set up and have your wages paid directly into account. If that is not good enough you also receive interest on your balance up to £20000. It only costs £3 a month and i have made hundreds of pounds back over the years. Santander the bank that gives you something back. Reviewed on: 10th March 2023

A useful account

3
This account is good if you set up the direct debits that earn cashback. The money earned can easily exceed the fee. Reviewed on: 10th March 2023

Good service

5
Very good customer service. Also very helpful staff Reviewed on: 10th March 2023

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