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Santander: 123 Current Account (discontinued) reviews

4.17
Based on 1,252 reviews, last reviewed 5th Sep 2025
200% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
55%
See only 4 star reviews
27%
See only 3 star reviews
8%
See only 2 star reviews
4%
See only 1 star reviews
6%

Latest highest rating:

5

Santander Good app. Easy to set up and use with minimal fuss. Everything seems straightforward Reviewed on: 5th September 2025
Jos's avatar
Jos

Latest lowest rating:

2

Is that a bank for the elderly ? Strong impression that the bank have little time for customers . I approached my local branch 4 times since May 2025 for certificates of interest whic... Read more Reviewed on: 23rd June 2025
Tina's avatar
Tina

About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Review Santander: 123 Current Account (discontinued) now

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Santander 123 Current Account (discontinued) reviews (1252)

Great current account

5
Got money for switching and the cashback each month is quite generous on bills and such, even after paying the monthly fee. Reviewed on: 9th March 2023

Clarity

4
My account allows cashback on certain bills, with a small monthly fee. One month I forgot to meet the criteria for cashback, they emailed me to notify me that I was making a gain on the account and I could switch to the free account (without cashback) if this one isn't in my interest. Refreshing to have my bank work in my interest over theirs Reviewed on: 9th March 2023

Good experience

4
I have banked with Santander for many years now, originally with A&L before the takeover, and for a majority of those years I have had very little to complain about. The account pays a competitive interest rate along with cashback on household bills. On the few occasions I have contacted Santander by either phone or email (I don't use social media) the queries have been dealt with and answered promptly, the staff are always friendly and professional. I am also pleased that they have kept my local High Street branch open which is a great bonus when so many are closing. Reviewed on: 9th March 2023

good interest rate

4
Don't know about other banks rates, but am happy with what Santander offers Reviewed on: 9th March 2023

Continued customer for several years

5
Been with Santander for years now and never had any issues, always been helpful and understanding no matter what my situation. Reviewed on: 9th March 2023

Cash back rewards

4
Great account and the cash back incentive is awesome I would prefer if it had automatic overdraft facility Reviewed on: 9th March 2023

Good value

4
Still great value for money, saved far more than I have spent Reviewed on: 9th March 2023

Good functionality and ease of use bank

4
Good bank for setting up accounts and keeping track of money via app, online banking or at machines/in bank. Very informative staff. However not being able to scan cheques online is annoying. Reviewed on: 9th March 2023

not bad

4
does the job, cashback on bills covers fees and then some Reviewed on: 9th March 2023

Been with Santander for years

5
I've been a Santander customer for over 30 years (it was Abbey National then) and have never had a problem with them. Their online and app services are excellent, and branch staff are always helpful and attentive. Reviewed on: 8th March 2023

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