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Santander: 123 Current Account (discontinued) reviews

4.17
Based on 1,275 reviews, last reviewed 18th Apr 2026
No new 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
55%
See only 4 star reviews
27%
See only 3 star reviews
8%
See only 2 star reviews
4%
See only 1 star reviews
6%

Latest highest rating:

4

Long term Santander Account I have had Santander accounts for over 10 years now and always found them to be of good service. The only downside I have encountered is the telephon... Read more Reviewed on: 18th April 2026
Margaret Davies's avatar
Margaret Davies

Latest lowest rating:

2

PROBLEM AFTER PROBLEM SO HAVE TRANSFERED TO NAYIONWI... PROBLEM AFTER PROBLEM SO HAVE TRANSFERED TO NAYIONWIDE AND NOW RECEIVE A MUCH MORE CUSTOMER FOCUSED BANK Reviewed on: 25th March 2026
robert j's avatar
robert j

About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Review Santander: 123 Current Account (discontinued) now

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Santander 123 Current Account (discontinued) reviews (1275)

Bill payment cashback is good

4
Bill payment cashback is good, payment limits are quite generous. Reviewed on: 10th March 2023

Excellent customer service

5
I switched to Santander 5 years ago and have been very impressed with their efficient and professional customer service. My local branch manager was very helpful when I was disputing a spurious charge which the retailer refused to refund. The internet banking app is very intuitive and I am extremely happy as a Santander customer. Reviewed on: 10th March 2023

Great rewards

5
123 account is great as it rewards you for using the account Reviewed on: 10th March 2023

Great online access to this account

4
Great secure online access to the 123 account. Easy access and ability to move money around. Reviewed on: 10th March 2023

Simply the best

5
Great website, secure but easy to use and the account pays interest. Reviewed on: 10th March 2023

Poor online management & limited app functionality

2
I transferred from Barclays last year, tempted by their cashback offer but wish I hadn't! Logins are over fussy, app has very limited capacity compared to Barclays and there's no direct access from the app to customer services. Ironically I also have a Spanish Santander account and that's much more efficient! Will be looking to move to another bank as soon as it is feasible for me to do so. Reviewed on: 10th March 2023

Account with excellent cashback

5
This account gives good interest for a current account and excellent cashback on household bills when paying Direct Debit. It is quite easy to access online and customer services usually very good although at times haven't always come up to standard. Reviewed on: 10th March 2023

Good bank account

4
Account offers money back and particularly like the online banking app Reviewed on: 10th March 2023

First Class Bank

5
First class service, including good security to access your account. Great bank alerts re possible scams and how to be aware of them. Inform you of large withdrawals from your account. Special discounts on offers are available each month. Reviewed on: 10th March 2023

Very good Bank

4
Does the job and Up to date. Info. Has Very Good App. Reviewed on: 9th March 2023

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