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Santander: 123 Current Account (discontinued) reviews

4.16
Based on 1,229 reviews, last reviewed 28th Nov 2024
80% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
55%
See only 4 star reviews
27%
See only 3 star reviews
8%
See only 2 star reviews
4%
See only 1 star reviews
6%

Latest highest rating:

5

Santander very good Brilliant service, call centres excellent Reviewed on: 28th November 2024
Matt's avatar
Matt

Latest lowest rating:

1

So hard to set up an account. So hard to set up an account. Couldn’t believe it. I had to wait in a physical bank twice for over an hour. And they kept sending me letters that were... Read more Reviewed on: 28th November 2024
Ralp b's avatar
Ralp b

About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Review Santander: 123 Current Account (discontinued) now

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Santander 123 Current Account (discontinued) reviews (1229)

I hope they go out of business

1
I had a stroke and was seriously ill in hospital for a few months. When I got home I found someone had got into my account and emptied it through dozens of abnormal transactions which they failed to spot, they were unhelpful, rude, blocked my mobile, refused to speak to me and responded by closing my account after 50 years as a loyal customer. NOT FIT TO BE IN BUSINESS AND ANTI DISABLED CUSTOMERS. Reviewed on: 7th November 2022

Easy to use

5
Easy to use use and good application Reviewed on: 11th October 2022

Stay Well Clear of Santander

1
The worst bank and customer service on the planet! I have had a lock placed on my account and the reason they gave me was that i have used contactless payment too much. Now considering i have spent the last 3 weeks in Singapore and never use the card as i dont want to pay their extortionate rates. I transfer from the bank to Wise. Now they have blocked it and tell me i have to buy something in Singapore and put my pin number in to release the block. Its the only way i can unblock it! Santander are a joke and i shall be closing the account down because of this. Complete failures! still waiting on the line for the fraud team to unblock this bar and been waiting over an hour so far. i am stuck in Singapore without access to my money. Reviewed on: 9th October 2022

Account is locked and unable to speak with an actual person

1
Guys what is going, my account is locked out. I’m stuck 100’s miles from home with no access to money. I’ve rang your numbers 34 times, been transferred twice, been hung up on 20+ times been in the queue to speak to someone for over 2 hours 3 times then been cut off. I need access to my account please resolve this Reviewed on: 23rd September 2022

Easy banking

5
Pays me interest and cash back on certain direct debits which is a little bonus. V easy to arrange transfers to other people and I find the banking app easy to use Reviewed on: 17th August 2022

Outstanding Santander Service

5
Santander set the Benchmark, Purely because of the Customer Services Provided, which is Predominantly Provided with the Outstanding Standard of Customer Care this Organisation seems to Thrive upon. Reviewed on: 13th August 2022

Very happy customer!

4
I have been banking with Santander for more than 15 years and always been fairly happy with their service. I feel like my money is safe with them and that's what is important. I cannot recall having any issues with them. Reviewed on: 13th August 2022

Great cashback, app is getting better

4
Getting great value with the 123 cashback. Transactions don't always show straight away, but getting quicker. More features getting added to the app. Reviewed on: 12th August 2022

Safe for banking

5
Never had a problem with Santander's easy access to accounts Santander really does go the extra yard or should that be metre Easy access to human beings essential in the so-called modern world Reviewed on: 11th August 2022

Hassle free banking

4
Efficient fraud detection system Reviewed on: 9th August 2022

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