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Santander: 123 current account (discontinued) reviews

Name: 123 current account (discontinued)
Rating: 4.10 (1277 reviews)

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4.10

Based on 1,277 reviews, last reviewed 1st Jul 2026

56% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

54%

27%

Latest highest rating:

5

Everything Brilliant Interest on my account, cash back on utilities, only £500 a month needs to go in the account. There’s always somebody available on line, in branch or ... Read more Reviewed on: 18th June 2026

Latest lowest rating:

1

Complaint procedure Terrible experience trying to get them to resolve a complaint about a failure of theit system. They have restricted my bank access as a result and th... Read more Reviewed on: 1st July 2026

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About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Review Santander: 123 current account (discontinued) now

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Santander 123 current account (discontinued) reviews (1277)

very good service

very good bank with very good products. They keep me informed of the innovative products on offer. Reviewed on: 22nd February 2023

Solid, reliable and trustworthy

I've banked with Santander for years (back to when it was Alliance and Leicester) and I've never been tempted to switch banks. The 123 account pays for itself in interest and cashback (which cover the account fees). The website and app are easy to use, and telephone support is great when you need it. They have increased interest rates swiftly after Bank of England rate rises, unlike some other banks out there. Oh, and they don't make hidden bank charges when I receive payments from abroad. Reviewed on: 22nd February 2023

Great

Banked for years - never any issues Reviewed on: 22nd February 2023

Good bank

Good bank with no issues so far, transfer was quick and without issue Reviewed on: 22nd February 2023

Average bank

Average bank - struggling to make appointments with any branches due to opening hours Reviewed on: 22nd February 2023

Really helpful

My experience with Santander has been fantastic. They have dealt fairly with me for years and usually if I get any issues I can pop into the branch or phone them. They are always friendly and helpful Reviewed on: 21st February 2023

Cash back account

Get money back on household bills. We switched to the Lite option which has a smaller fee Reviewed on: 19th February 2023

I like it

I never had any problem with Santander. Reviewed on: 17th February 2023

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Easy hassle free

I like the bank as I’ve never had any issue accessing my money Reviewed on: 16th February 2023

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