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Santander: 123 current account (discontinued) reviews

4.10
Based on 1,277 reviews, last reviewed 1st Jul 2026
56% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
54%
See only 4 star reviews
27%
See only 3 star reviews
8%
See only 2 star reviews
4%
See only 1 star reviews
6%

Latest highest rating:

5

Everything Brilliant Interest on my account, cash back on utilities, only £500 a month needs to go in the account. There’s always somebody available on line, in branch or ... Read more Reviewed on: 18th June 2026
Lorna Ridgers's avatar
Lorna Ridgers

Latest lowest rating:

1

Complaint procedure Terrible experience trying to get them to resolve a complaint about a failure of theit system. They have restricted my bank access as a result and th... Read more Reviewed on: 1st July 2026
David Wilson's avatar
David Wilson

About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Review Santander: 123 current account (discontinued) now

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Santander 123 current account (discontinued) reviews (1277)

Cashback is amazing

5
Their app is really easy to use and the bonus of cashback on bills is brilliant Reviewed on: 28th February 2023

Main bank

4
Been with Santander for over 10 years and it's been a fairly great bank. Telephone lines are always busy and take about 20 minutes to get through but online chat has been easier to get through. Reviewed on: 28th February 2023

Good customer service

5
Good service and accounts for savings Reviewed on: 28th February 2023

Great all round account but few perks

4
This is a dependable current account which I have used as my main account for a number of years. It is solid and the app is easy to use. It is a shame there are very few perks to the account now - when I first opened it there was an exceptional interest rate on credit balances. Alas that has been gone for a long time. Reviewed on: 27th February 2023

Okay noce

5
Gooooooooooooooooooooooooooooooooooood Reviewed on: 26th February 2023

Good return on money

5
Since opening account have made money Reviewed on: 24th February 2023

ease of use

4
little or no problem doing online banking Reviewed on: 24th February 2023

Monthly benefits of 123 rewards

5
Happy with Santander too. Thanks for providing me mortgage in 2017, will be with you for foreseeable future. Reviewed on: 24th February 2023

No problems

4
Been with Santander for years, never had a problem,what more can you ask for from a bank. Reviewed on: 23rd February 2023

fraud prevention great

5
my account was blocked while i was away on holiday to ensure my account is safe Reviewed on: 22nd February 2023

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