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Santander: 123 Current Account (discontinued) reviews

4.17
Based on 1,250 reviews, last reviewed 15th Jul 2025
91% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
55%
See only 4 star reviews
27%
See only 3 star reviews
8%
See only 2 star reviews
4%
See only 1 star reviews
6%

Latest highest rating:

5

Current Account. Current Account. I have a 123 current account with Santander. It was very easy and quick to open i did it through the app/website. I could easily mana... Read more Reviewed on: 15th July 2025
Jennifer S's avatar
Jennifer S

Latest lowest rating:

2

Is that a bank for the elderly ? Strong impression that the bank have little time for customers . I approached my local branch 4 times since May 2025 for certificates of interest whic... Read more Reviewed on: 23rd June 2025
Tina's avatar
Tina

About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Review Santander: 123 Current Account (discontinued) now

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Santander 123 Current Account (discontinued) reviews (1250)

Great easy site

5
Good personal backup when the occasional issue occurs Reviewed on: 9th February 2023

Santander 123 Current

3
App is clear and easy-to-use. App chat generally quick but only deals with basic issues. Reviewed on: 8th February 2023

Everyday Santander User

5
I use Santander every day as my go to bank and I have for years. I have always been satisfied with them Reviewed on: 8th February 2023

Money back

4
Nice bit of money back of bills reasonable high street bank rate Reviewed on: 8th February 2023

Current account

5
I’ve had the same current account since I was 12 and I am now in my mid twenties and I would never look to change banks. They have been so helpful and the staff in stores go above and beyond Reviewed on: 8th February 2023

Never had any issues

5
Staff are always really helpful when I got to the bank, online banking is fab too Reviewed on: 1st February 2023

Great customer service and helpful branch staff.

5
The online banking works pretty seamlessly but, when I have needed to contact the bank, telephone support is usually very quick and efficient. When I need to go into the local branch, I am always met with a smile and efficient service. Reviewed on: 1st February 2023

Great customer service

4
Visited local branch to enquire about opening an additional current account. Had originally only intended to ask for some advice but the lady on site offered to help me set it up there and then which I did. All through the process I felt extremely satisfied with the explanation given and left feeling a job well done Reviewed on: 1st February 2023

Interestingly good value.

4
Great account for building the pot and cashback on your bills. Reviewed on: 1st February 2023

Quick, easy, understandable

4
A good platform/bank for everyday use Reviewed on: 1st February 2023

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