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Santander: 123 current account (discontinued) reviews

4.10
Based on 1,277 reviews, last reviewed 1st Jul 2026
56% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
54%
See only 4 star reviews
27%
See only 3 star reviews
8%
See only 2 star reviews
4%
See only 1 star reviews
6%

Latest highest rating:

5

Everything Brilliant Interest on my account, cash back on utilities, only £500 a month needs to go in the account. There’s always somebody available on line, in branch or ... Read more Reviewed on: 18th June 2026
Lorna Ridgers's avatar
Lorna Ridgers

Latest lowest rating:

1

Complaint procedure Terrible experience trying to get them to resolve a complaint about a failure of theit system. They have restricted my bank access as a result and th... Read more Reviewed on: 1st July 2026
David Wilson's avatar
David Wilson

About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Review Santander: 123 current account (discontinued) now

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Santander 123 current account (discontinued) reviews (1277)

Continued customer for several years

5
Been with Santander for years now and never had any issues, always been helpful and understanding no matter what my situation. Reviewed on: 9th March 2023

Cash back rewards

4
Great account and the cash back incentive is awesome I would prefer if it had automatic overdraft facility Reviewed on: 9th March 2023

Good value

4
Still great value for money, saved far more than I have spent Reviewed on: 9th March 2023

Good functionality and ease of use bank

4
Good bank for setting up accounts and keeping track of money via app, online banking or at machines/in bank. Very informative staff. However not being able to scan cheques online is annoying. Reviewed on: 9th March 2023

not bad

4
does the job, cashback on bills covers fees and then some Reviewed on: 9th March 2023

Been with Santander for years

5
I've been a Santander customer for over 30 years (it was Abbey National then) and have never had a problem with them. Their online and app services are excellent, and branch staff are always helpful and attentive. Reviewed on: 8th March 2023

interest earning current account

4
Santander give a decent rate of return on their current account compared to other banks Reviewed on: 6th March 2023

Nice little earner

4
Cashback on bills is great, nice little way of earning small extra cash Reviewed on: 2nd March 2023

Decent cashback current account

3
This was the market leader a few years back. The interest levels are creeping back up to a reasonable level and the cashback on utilities payments is decent. Getting there. Reviewed on: 1st March 2023

Good communications with regular updates

5
Secure and sound banking that works Reviewed on: 28th February 2023

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