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Santander: 123 Current Account (discontinued) reviews

4.15
Based on 1,265 reviews, last reviewed 26th Jan 2026
600% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
55%
See only 4 star reviews
27%
See only 3 star reviews
8%
See only 2 star reviews
4%
See only 1 star reviews
6%

Latest highest rating:

5

Good interest rate for credit balances and is accept... Good interest rate for credit balances and is accepted abroad Reviewed on: 26th January 2026
A's avatar
A

Latest lowest rating:

2

Loved the 123 account why did it go? Had a 123 account loved it, then Santander changed it to basic, whilst trying to get me to upgrade to a edge account which would cost me money most mo... Read more Reviewed on: 25th January 2026
Karen's avatar
Karen

About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Santander 123 Current Account (discontinued) reviews (1265)

Review of the Santander, 123 Current Account (discontinued):

Stay Well Clear of Santander

1
The worst bank and customer service on the planet! I have had a lock placed on my account and the reason they gave me was that i have used contactless payment too much. Now considering i have spent the last 3 weeks in Singapore and never use the card as i dont want to pay their extortionate rates. I transfer from the bank to Wise. Now they have blocked it and tell me i have to buy something in Singapore and put my pin number in to release the block. Its the only way i can unblock it! Santander are a joke and i shall be closing the account down because of this. Complete failures! still waiting on the line for the fraud team to unblock this bar and been waiting over an hour so far. i am stuck in Singapore without access to my money. Reviewed on: 9th October 2022

123 current account is very useful and the cashback options are great

5
I saved on average and the customer service is always helpful. Reviewed on: 11th December 2019

Great rewards account

5
I love the rewards with this account, it adds up quicker than you think and the staff at the local branch couldn't be more helpful. Reviewed on: 8th December 2019

Good security

4
Always block card from being in use if they suspect an suspicious behaviour Reviewed on: 3rd December 2019

Excellent!

5
Brilliant and really reliable product! Reviewed on: 30th November 2019

Brilliant bank

5
Started with a student account, moved to a graduate account and now on the 123 current account. The student account was brilliant for me and they made the transition to working life a lot easier with the graduate account. Only bit of criticism I could give is that when trying to pay my credit card on the app it is a little difficult and I need to go on an internet browser instead. Reviewed on: 25th November 2019

Interest cut

3
This was a great account until the interest rate was slashed - now only mediocre Reviewed on: 24th November 2019

Really good

5
We have had this account for many years, it works for us, it's not many banks that give you cash back on all your Bills, we get about 19.00 interest a month and don't really notice the Fee. Reviewed on: 24th November 2019

123 account

5
I like the account that I have got Reviewed on: 23rd November 2019

Fantastic account

5
I’ve had this account over 3 years now Fantastic rates and cash back Reviewed on: 23rd November 2019

santander 123 current account

4
I have been a Santander customer for years but the 123 account is great as you get good cashback, especially if you have a mortgage with them too. Reviewed on: 23rd November 2019

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